評價 (31,109)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年11月17日

I would like to extend my heartfelt thanks to the wonderful customer service representative, Celia, for her incredible assistance and support. She went above and beyond to help me resolve the issue I was facing. Your dedication and exceptional service are truly appreciated, Celia. You really make a difference!

Dazzoria
英國
使用應用程式 10個月
DSers 已回覆 2024年11月19日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月19日

I would definitely recommend, fast and friendly service. directed me right to my issue and possible solution

T & M necessities
美國
使用應用程式 1年多
DSers 已回覆 2024年10月7日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年10月16日

Raphael was awesome. He was more than helpful and stayed with me until he was sure I was able to accomplish what I set out to do on Dsers. I hope Dsers hires more representatives like Raphael. He's knowledgeable about the products and provides screenshots as well as instructions.

Raphael, is what customer service representatives should be, Dsers should pay him more, and have him train customer service representatives.

Cameron's Shop
美國
使用應用程式 大約2個月
DSers 已回覆 2024年10月17日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月27日

I thought I had some common sense questions, but the staff member "Vivian" was very patient and helped me resolve them. Great app and customer service

OUTOGOO
中國
使用應用程式 4個月
DSers 已回覆 2024年11月28日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年11月21日

Myra was very helpful, she walk me through my problem and was never shy to
provide great answers when l asked something.

Manay Watches
埃及
使用應用程式 大約2個月
DSers 已回覆 2024年11月24日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年12月9日

I want to take a moment to express my sincere appreciation for Blanca. As I am very new and I felt quite anxious about the payment procedures when I operated the wrong payment. However, Blance was incredibly helpful. She patiently addressed all my concerns, providing clear explanations that alleviated my worries. I was particularly impressed by their quick response time, which made me feel valued as a customer. Thank you for her outstanding service!

SAM & NAT Living
香港特別行政區
使用應用程式 17天
DSers 已回覆 2024年12月12日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月30日

Lucy was great. Was able to help me with everything I needed. No hassle and was really quick. If I have any issues in future I hope to get Lucy again.

FurLuxeFinds
英國
使用應用程式 大約2個月
DSers 已回覆 2024年10月31日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年11月22日

Selena give me a lot of advices! I’m so glad for her help. Now I know what I should do!

FlexHeat
波蘭
使用應用程式 大約1個月
DSers 已回覆 2024年11月24日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年10月16日

It's good to find people like Zico who helps you easily. Thanks my friend. I was really hesitant to use the app.

LeuvenGallery
美國
使用應用程式 5個月
DSers 已回覆 2024年10月17日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年12月16日

It was pretty helpful, the dear agent assisted me to solve all my issues. Thank you so much.

VISIBREEZ
加拿大
使用應用程式 10個月
DSers 已回覆 2024年12月23日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team