評價 (26,458)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年12月22日

I recently had the pleasure of experiencing truly outstanding customer service from DSers. From start to finish, their team went above and beyond to ensure my needs were not only met but exceeded. They took the time to listen attentively, addressing each question with patience and a level of expertise that assured me I was in good hands.

NestFinds
美國
使用應用程式 6個月
DSers 已回覆 2024年1月3日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年1月6日

Eden helped me out a ton! Excited to work on this product more.

Freedom Front
美國
使用應用程式 3個月
DSers 已回覆 2024年1月15日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年1月9日

I would in general thank DSERS support team for their prompt response to assist me. Ms. Lena was really happy and excited to help me resolve my issue. Special thanks go to her for her quick reply and on-time action taking. She is an undisputed 10/10 problem-solver!

Fitness Fusion
沙烏地阿拉伯
使用應用程式 大約1個月
DSers 已回覆 2024年1月15日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

編輯時間:2024年2月7日

Vivian was a great help and kind. She answered any questions I had with screenshots. Thanks

amarayajewls
澳洲
使用應用程式 9天
DSers 已回覆 2024年1月31日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年2月2日

Isak 5/5 amazing support and platform

Zenith Home & Wellness
葡萄牙
使用應用程式 2個月
DSers 已回覆 2024年2月3日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年1月7日

Great customer service, agent was able to help me out with all the steps I had issues with.

Posture Flex Pro
加拿大
使用應用程式 3個月
DSers 已回覆 2024年1月15日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年11月9日

Out off all the Shopify store app i have tried , the most common problem i have faced will fulfillment apps is bad customer service , no response , takes a few days to get back to you response , or they send you a picture of there customer support tab on the topic of your question !!!! That last one really tests my patiences. but....... DSers CUSTOMER SUPPORT WAS AMAZING , FAST , INFORMATIONAL , and by far the BEST .. they surprised me how quick they are and walk me through all my question.... would recommend 110%

ZenMenz
美國
使用應用程式 7個月
DSers 已回覆 2023年11月12日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年12月23日

Once again, thank you for your outstanding support. I cannot thank you enough for the relief you brought by successfully resolving the error message that was blocking me. Knowing that you were able to help me clear that hurdle was truly awesome and gave me peace of mind.

yasky-junction
美國
使用應用程式 大約1個月
DSers 已回覆 2024年1月3日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年1月7日

Irene did a great job in assisting me. Solved my problem in less than a minute and I was impressed by Dser's outstanding Customer Service

A+Essentials
加拿大
使用應用程式 4個月
DSers 已回覆 2024年1月15日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年1月19日

Very good service! They are patient with you and very kind.

SmartCleanHub
加拿大
使用應用程式 4個月
DSers 已回覆 2024年1月21日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team