整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年3月17日

billed me for inactive acount

Pet Stop
拉脫維亞
使用應用程式 大約1個月
DSers 已回覆 2024年3月19日

Hi there,

Thank you so much for taking time to write this feedback to us.

It seems you didn't cancel your subscription after the free trial on time, and only canceled it 3 weeks later.

We can help you to refund part of the subscription you didn't use. Please contact our customer service team.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2023年12月13日

eu adorei o atendimento da Irene, ela resolveu meu problema rapidamente! estou muito satisfeita com ela! Muito obrigada

Multiverso Presentes
巴西
使用應用程式 6個月
DSers 已回覆 2023年12月14日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2024年3月5日

FUNDAMENTAL NO MEU SUCESSO

Waze Clothing
巴西
使用應用程式 大約2個月
DSers 已回覆 2024年3月6日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年11月10日

Still working out how to use it properly as my first order went wrong but i used the chat support and Wendy was fantastic in helping me figure out what went wrong. Only 4* for now but will update once i have successfully placed and received my first order. for now though, all is looking good!

Rooleo
英國
使用應用程式 5個月
DSers 已回覆 2023年11月12日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年10月29日

Selena was extremely knowledgeable and helpful. She made sure she understood what I was trying to do and was able to clearly explain to me how I could do it within a minute. I truly did not expect my question to be answered so quickly and efficiently. The interaction was amazing. Thank you so much for your help Selena!

ollo
美國
使用應用程式 2個月
DSers 已回覆 2023年10月31日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年12月1日

super atencioso, resolveu meu problema muito rapidamente, muito obrigado Vivian

Zoom Promoções
巴西
使用應用程式 6個月
DSers 已回覆 2023年12月3日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年11月3日

Many many thanks to Holly for helping me with order fulfillment. She's so patient and detail-oriented! She basically saved my day and wiped out all of my headaches as a beginner at dropshipping. DSers is an easy tool to pick up and does all you need. Thank you again to Holly!

Pumbo Uno's Chic Cat Club
美國
使用應用程式 23天
DSers 已回覆 2023年11月5日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年12月2日

Irene very good for me thanks

Yearn4
英國
使用應用程式 6個月
DSers 已回覆 2023年12月3日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年10月21日

Great customer service, very quick response, always helpful and solved every issue I had. I have communicated with several members of the team, and I would like to mention them - Una, Bruna and Catalina, and their amazing job in supporting me with my issues.

My Store
蒙特內哥羅
使用應用程式 5個月
DSers 已回覆 2023年10月23日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年10月13日

I can say that I finally made my first sale! I wanted to make sure the fulfillment process went smoothly, and CYNTHIA was there to help me the entire way. All of my questions and concerns were addressed quickly with step-by-step instructions and helpful screenshots of what needed to be done what outstanding service and I look forward to this continued success. Thank you!

Nordic Nouv
美國
使用應用程式 大約2個月
DSers 已回覆 2023年10月15日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team