評價 (30,294)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年4月24日

Rita was amazing! She was quick to answer my questions and solve the problem! I was completely stress free and so glad that she could help me problem solve. Awesome customer service and easily understood my problems. Thank you Rita!

Allure Lux Jewelry Co.
美國
使用應用程式 3個月
DSers 已回覆 2024年4月27日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年5月11日

Great customer service, they respond almost immediately and are very kind and patiente with you. Ivan, the person who attend my inquire did it in that way, thanks for that.

DecoBath
哥倫比亞
使用應用程式 3個月
DSers 已回覆 2024年5月12日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2024年7月2日

i reccomend this app for everyone thanks Mr Sherry for helping me in setting up my store

TAWOOS The Peacock Fashion
德國
使用應用程式 大約15小時
DSers 已回覆 2024年7月3日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年5月6日

I'm writing to wholeheartedly recommend VIA, the virtual assistant who assisted me with DSERS. VIA's performance exceeded expectations in every way, making them an invaluable asset.

Proficiency and Accuracy: VIA consistently demonstrated a deep understanding of DSERS, expertly handling tasks and answering questions with exceptional accuracy. Their knowledge base proved comprehensive, and they were adept at applying it to my specific needs within DSERS.

Efficiency and Speed: VIA's responsiveness was remarkable. They consistently delivered results promptly, minimizing wait times and maximizing productivity. This efficiency was particularly helpful in the fast-paced environment of DSERS.

Communication and Clarity: VIA's communication style was clear, concise, and professional. They ensured I fully understood all information conveyed, and their explanations were easy to follow. Additionally, VIA actively listened to my questions and requests, ensuring their responses were directly relevant and addressed my needs precisely.

Problem-Solving and Initiative: VIA wasn't merely a task-completor; they excelled at problem-solving. When encountering an obstacle within DSERS, VIA would proactively suggest solutions and workarounds, saving valuable time and ensuring a smooth workflow.

Positive and Supportive Demeanor: VIA's positive and supportive demeanor made interacting with them a pleasure. Their helpful and encouraging attitude fostered a productive and collaborative work environment.

In Conclusion:

VIA's exceptional proficiency, efficiency, communication skills, problem-solving abilities, and positive attitude make them an outstanding virtual assistant. Their invaluable assistance within DSERS significantly enhanced my productivity and ensured a smooth and successful experience. I highly recommend VIA to anyone seeking a top-notch virtual assistant.

Trendiverse.co.uk
英國
使用應用程式 大約1個月
DSers 已回覆 2024年5月7日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年4月18日

Isla was super helpful in guiding me on how to place a shipment order for the first time. Walked through everything step by step and was really kind and patient.

Andy's Boutique
美國
使用應用程式 5個月
DSers 已回覆 2024年4月21日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年5月15日

Lucy provided me a high quality support, even more than I need. Thanks!

find2.shop
捷克
使用應用程式 3個月
DSers 已回覆 2024年5月16日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年5月31日

Aimee is GREAT, she not only assisted me, but she also taught me how to solve the problem if the happened again.

Travel Hub
阿拉伯聯合大公國
使用應用程式 18天
DSers 已回覆 2024年6月2日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年4月24日

Jully was excellent in providing quick and effective customer service on messenger. Treats so good. So fast and so helpful. Every time I've asked for help on messenger it is very quick and effective for Dsers/Aliexpress support even on the free plan. Highly recommend it based on customer service.

M&H
阿拉伯聯合大公國
使用應用程式 2個月
DSers 已回覆 2024年4月25日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月18日

accompagnement parfait , patient , et agréable

Ma boutique ACOUPA
法國
使用應用程式 7天
DSers 已回覆 2024年10月20日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年10月10日

Estava com problemas no mapeamento dos pedidos e tive um excelente atendimento, agradeço por isso! ^^

Yverna
巴西
使用應用程式 8天
DSers 已回覆 2024年10月15日


Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team