整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年11月28日

Me atendió Lena y lo hizo genial, me solucionó todo, recomiendo esta aplicación y el servicio de atención al cliente es rápido y muy bueno, son increibles y la aplicación funciona a la perfección, de momento muy bien asi que les pongo 5 estrellas y dejo este comentario con opinión muy positiva.
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Lena helped me and she did a great job, she solved everything for me, I recommend this application and the customer service is fast and very good, they are incredible and the application works perfectly, so far very good so I give them 5 stars and leave this comment with a very positive opinion.

EllaModas
西班牙
使用應用程式 2個月
DSers 已回覆 2023年11月29日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年10月18日

Wendy has been on the other end of my screen, helping and guiding. Today, I have gotten further in the amount of time spent than I have gotten since I started the store back in March. Today was a beautiful day of progress, and I gained understanding. I felt encouraged and excited to keep on furnishing the online store. Wendy said, push one item to the store to see how it looks. I admit I was apprehensive, but I listened. Let me tell you, I pushed four more products after that. I am super excited right now. Big Ups, Wendy, for your encouragement and guidance.

Liftedts
美國
使用應用程式 3個月
DSers 已回覆 2023年10月22日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

編輯時間:2023年10月31日

I received excellent support from BLANCA! She efficiently resolved my issue within minutes. I'm delighted with the assistance I received.

Due to the need to refine some of the configurations and requirements with Ali Express, EDEN has been immensely proactive in helping me out and guiding me with what I need to do with Ali Express, even thought the situation was not even directly related to Dsers, EDEN has gone above and beyond. Great support from Dsers, diligent and fast.

Destintus
葡萄牙
使用應用程式 6個月
DSers 已回覆 2023年10月26日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年10月30日

Customer service by Wendy

All i can say is THANK YOU!!! Wendy has been so helpful tonight!! I was in complete panic and stress mode with my issues and she has sorted all of them for me! To be honest I can't put into word how grateful I am for the help she has given to me tonight.

The Pet Haven
英國
使用應用程式 8個月
DSers 已回覆 2023年11月1日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年12月12日

Sou novo no mercado do dropshipping, precisei de auxilio e fui atendido pela Cynthia. Todas as minhas dúvidas foram resolvidas de maneira rápida e precisa, agora me sinto muito mais seguro para continuar minhas vendas, pois sem que se eu tiver qualquer problema, serei muito bem orientado. Muito obrigado!

Physica Fit
巴西
使用應用程式 4個月
DSers 已回覆 2023年12月13日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年11月28日

sandy really helped me with lots of information

Trade4more
英國
使用應用程式 4個月
DSers 已回覆 2023年11月29日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年11月20日

The app works great, and the customer support team is amazing. I would recommend it, used other apps in the past but I'm definitely staying with DSers!

Cosette US
荷蘭
使用應用程式 4個月
DSers 已回覆 2023年11月21日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2024年5月10日

excelente atención

GOOBU STORE
哥倫比亞
使用應用程式 14天
DSers 已回覆 2024年5月12日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年2月5日

Hola! La Agente Lucía me ayudó a mi problema, recomiendo el servicio y la aplicación de ella.

Rofetech
西班牙
使用應用程式 大約2個月
DSers 已回覆 2024年2月8日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年11月12日

I recently had the pleasure of interacting with Neva from the customer service team, and I cannot express enough how grateful I am for her outstanding assistance. Neva went above and beyond to help me with the shipping process for my products, making the entire experience seamless and stress-free.

Her professionalism and attention to detail truly stood out, as she navigated through the intricacies of shipping logistics with finesse. Neva not only provided timely updates but also offered valuable insights to ensure my products reached their destination promptly and in perfect condition.

What sets Neva apart is not just her expertise but also her genuine commitment to customer satisfaction. Her friendly demeanor and willingness to go the extra mile made a significant impact on my overall experience. It's evident that Neva takes great pride in her role, and her dedication to ensuring customer success is truly commendable.

In a world where exceptional customer service is increasingly rare, Neva's performance deserves recognition. I believe her exemplary service merits a raise, as she consistently embodies the values of dedication, reliability, and genuine care for the customer.

Thank you, Neva, for your invaluable assistance and for setting a standard of excellence in customer service. Your efforts have not gone unnoticed, and I look forward to future interactions knowing I'm in capable and caring hands.

Volxes
美國
使用應用程式 大約2個月
DSers 已回覆 2023年11月14日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team