整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年4月15日

O aplicativo é fantástico, resolve muita coisa em poucos segundos.
E pra tornar ainda melhor, o atendimento é rápido e simplificado.
recomendo.

Quero ressaltar a imensa gratidão pela atendente Sandy ter solucionado meu problema. Parabéns! Atendimento show!

Narfetiti Joias
巴西
使用應用程式 大約2小時
DSers 已回覆 2024年4月16日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年11月17日

Wendy was patient with me and she was able to resolve the issue I have .

Olaz Boutique
美國
使用應用程式 7個月
DSers 已回覆 2023年11月19日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年10月25日

I needed some help and Zoe did the job perfectly! I didn't even have to do anything myself. We were done in minutes :)

Lumina
荷蘭
使用應用程式 大約2個月
DSers 已回覆 2023年10月26日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年10月16日

For the past month this dreadful app has been besieged with issues. Ever since their system update, seemingly. Tracking isn't being sent to my customers (with no way to do this manually), a new layout which means orders can easily be missed (ie hiding the 'unmapped' orders in a new section), and constantly booting me out and telling me my store isnt recognised (after 3 years of using the app daily). Totally unacceptable. No offer of any refund for all of the inconvenience. Shopify needs to find a new app for dropshippers urgently. The only decent thing is the prompt customer service, hence why I've given it a star.

Furbaby Friend Gifts
英國
使用應用程式 1年多
DSers 已回覆 2023年10月17日

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年1月2日

je suis extrêmement satisfait du service rendu par Lennon car elle a été extrêmement réactive pour résoudre ma problématique dans littéralement la minute qui à suivie. Encore un grand merci.

Wellness Sensations
法國
使用應用程式 11個月
DSers 已回覆 2024年1月15日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年11月8日

Alice was incredible support and help with every question I had, answered quickly and made sense, thank you Alice!

OneStepPet
澳洲
使用應用程式 3個月
DSers 已回覆 2023年11月9日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年12月4日

Excellent service nad support

ZenCup 2.0
澳洲
使用應用程式 5個月
DSers 已回覆 2023年12月5日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年11月12日

Marshall was very kind and helpful with my problem. its solved now . Thank you !

Niomo
德國
使用應用程式 大約2個月
DSers 已回覆 2023年11月13日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2023年11月7日

Eden demonstrated a remarkable ability to understand and address my needs effectively. Whether it was in a professional setting or a personal context, their communication skills were excellent, making it easy to collaborate and achieve our goals.

GymShackz
美國
使用應用程式 大約1個月
DSers 已回覆 2023年11月8日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年3月31日

Nota 1mil !!!
Resolveu meu problema Rapidão!!!
Atendente: Sandy

Paopi
巴西
使用應用程式 17天
DSers 已回覆 2024年4月2日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team