整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年2月13日

The experiences with DSers has been pretty great. I love the tools it offers, and when you explore you find even more features you didn't realize were available. Its not super user friendly in the beginning, but I promise if you take the time to actually explore what DSers has to offer, the user experience becomes exponentially easier. I've also had to contact support on an issue, and they were quick to respond. They even taught me something new! Neva was a great help to me and I'm glad she showed me how to fix the issue I was having, and she made it super simple.

Hand Picked Wonders
美國
使用應用程式 大約2個月
DSers 已回覆 2024年2月16日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年3月12日

I encountered a significant issue with my DSers shipping information, but fortunately, Irene stepped in and guided me through the solution effortlessly. She not only clarified the process using images but also responded promptly, making the entire experience smooth and efficient. A big thank you to Irene for her great assistance.

Gowora
比利時
使用應用程式 大約2個月
DSers 已回覆 2024年3月13日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年5月27日

Isak answered me quickly and gave me a good solution to my problem. Everything great!

Pesos
德國
使用應用程式 4個月
DSers 已回覆 2024年5月28日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年4月16日

Sherry, did an exceptional Job, i couldnt wish, for some better support, thank you very very much!!

SafySafe
瑞士
使用應用程式 7個月
DSers 已回覆 2024年4月18日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2024年5月20日

Sandy assisted me with my order just now. Her attention to detail and prompt responses were a lifesaver. Thank you for addressing all my questions and providing excellent guidance.

Zylo123
阿拉伯聯合大公國
使用應用程式 4個月
DSers 已回覆 2024年5月21日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年5月25日

As a new DSers user, I received outstanding live chat support from Isla! She explained why the issue occurred, gave me step-by-step help to resolve it, and confirmed that I was completely satisfied.

Paulette's Picks
美國
使用應用程式 29天
DSers 已回覆 2024年5月26日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年4月9日

I had a problem with my account and the link with the supplier, Marry from the costumer service was very helpful and solved my problem.

SNAP2BUY
澳洲
使用應用程式 8個月
DSers 已回覆 2024年4月11日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年4月22日

Excellent customer service from Adele. She help me to solve everything. Thank you and keep up your great work!

LAS GEMS
瑞典
使用應用程式 大約1個月
DSers 已回覆 2024年4月23日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年3月16日

Sandy helped me to resolve the problem that occured with my no show product with an hour. we tried many solutions. Finally we made it. Thank you, Sandy!

Home Living Mall
香港特別行政區
使用應用程式 3個月
DSers 已回覆 2024年3月17日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

編輯時間:2024年4月17日

The customer service, especially Neva, was most patient and understanding. She aided me so quickly that I would recommend her a million times over. I am sure I will continue to use the service as it is quite efficient.

Seduction Aisle
牙買加
使用應用程式 21天
DSers 已回覆 2024年4月14日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team