評價 (26,060)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年9月20日

I've been using the DSers app for a while now, and it has truly transformed the way I manage orders in my store. The automation features are a game-changer, streamlining processes and saving me countless hours. But what stands out even more is their exceptional customer support. I recently encountered an issue and reached out for assistance. Serein from their team was incredibly prompt and efficient in addressing my concerns. The level of dedication and professionalism displayed by Serein was truly commendable. I highly recommend DSers not only for its top-notch functionality but also for the unparalleled support they provide. Thank you, Serein, and the DSers team!

SILVERSIGN
以色列
使用應用程式 大約1年
DSers 已回覆 2023年9月24日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年11月2日

Dear Sylvia,

I am writing to express my sincere gratitude for your help in resolving my recent customer service issue. I was very impressed with your professionalism, patience, and dedication to providing excellent customer service.

You took the time to understand my problem and then worked tirelessly to find a solution. You were always available to answer my questions and kept me updated on your progress. I was particularly grateful for your willingness to go the extra mile to help me resolve my issue.

Thanks to your hard work and dedication, my problem was resolved quickly and efficiently. I am very grateful for your assistance and I will definitely be recommending your services to others.

Imperial Cosmos
美國
使用應用程式 3個月
DSers 已回覆 2023年11月5日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年1月11日

Great customer service! Keep it up Rin

FamboTrend
挪威
使用應用程式 10天
DSers 已回覆 2024年1月15日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2023年12月2日

Sylvia was very helpful and aided me to fix my problem swiftly, even though it was an easy fix Sylvia was patient and kind

AvaniCore
澤西島
使用應用程式 3個月
DSers 已回覆 2023年12月4日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年11月18日

Lucy was amazing! I really love what she did for me and helped me through all the steps and all sorts of things! She even wrote me tips on how to improve my store! I really like it!

Holiwinter
瑞士
使用應用程式 4個月
DSers 已回覆 2023年11月20日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年11月23日

Service was 5 star! You were extremely helpful and patient until the issue was resolved. Thank you so much

CherryPink Design
澳洲
使用應用程式 5個月
DSers 已回覆 2023年11月26日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年1月19日

Super kundeservice! Ich bin sehr zufrieden! Vielen dank für die Hilfe!

1000 desires
德國
使用應用程式 接近2年
DSers 已回覆 2024年1月21日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年9月23日

Bruna is very knowledgeable and professional. Bruna provide excellent customer service. Bruna handle my problems efficiently and effectively. Bruna solved all my problems quickly and answered all my questions. I rate Bruna and DSERs five stars! I recommend DSERs app to anyone. If I ever need help I hope I get Bruna again! Great experience and fast service. Thank you very much!

Shop Q’s Kids LLC
美國
使用應用程式 1年多
DSers 已回覆 2023年9月25日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年11月27日

Good app and good customer service. I have been assisted by Selena who did a great job and solved my problem. Thanks a lot.

Watr
瑞士
使用應用程式 3個月
DSers 已回覆 2023年11月29日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年11月29日

Irene is an exceptional customer service agent at Dsers. She was very helpful in resolving my account issues and provided me with prompt and efficient service. Her professionalism and expertise were evident throughout the interaction, and I was impressed with her ability to handle my concerns with ease. I would highly recommend Irene to anyone looking for top-notch customer service at Dsers.

Millennial's Bay
美國
使用應用程式 3個月
DSers 已回覆 2023年11月30日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team