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Thanks to Adele from the DSers support team.
She responded quickly and efficiently to my problem of the day.
Being a good man, I'm writing these few words to thank her.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
"Colleen" from DSers support team, Thank you for your support!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had a great experience. This was my first time reaching out for help, & I was connected to someone right away. Quick, efficient & easy!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
needed help with the DSesrs app when i messaged costumer service and Vivian professionally answerd me fast and with great tutorial in a few minutes and saved me a real headach
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I have worked with DSers for a while now, and today I had my first run-in with an unexpected issue, that I was able to fix quickly thanks to Isla's help.
Looking forward to working with the great team from DSers, and special thanks to Isla for help.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Customer service is amazing! Alice was awesome and walked us through our first order with detailed instructions on how to get free shipping on our order and use the Chrome extension instead of the API. She provided screenshots and was extremely patient with us while we performed each step! Not everyone will wait until you go through the whole process to ensure it works but Alice did and we are thankful!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Really great and smoother than some of the other apps I have used. Everything imports quickly and efficiently. Needed to reach out to support for a small issue and want to say a massive thanks to Rin for the fast and efficient help fixing my issue! really good :-)
EDIT 24/02/2024: Still amazing. Better than the other dropshipping apps!! Customer support is fantastic. Allways willing to help and advise. Spoke with Alicia today and was so friendly and answered my queries about shipping notifications. Thank you Alicia! Very good app, excellent support <3 :-)
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Muito bom, suporte 100 por cento satisfatório e com muita clareza, muito bem explicado, me sinto extremamente satisfeito.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Jully was incredibly prompt in her response and provided exceptionally useful information. I greatly appreciate her assistance!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Excellent Service mind "Wendy". She helps customers very well and is calm. I wish there were many employees like this.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team