整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年10月20日

i had issue, and i could not see my product. from the support team solved the problem in 10 minute, it is the fastest solving problem ever i saw!

LastfoRA
英國
使用應用程式 3個月
DSers 已回覆 2023年10月22日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年5月31日

Exceptional Support from Dser's Eden: A True Problem-Solving Prodigy!
Review:
When it comes to customer support, there are certain individuals who go above and beyond the call of duty to ensure your satisfaction. Eden, from Dser support, is undoubtedly one such shining star! I had the pleasure of experiencing his extraordinary service firsthand, and I must say, I am thoroughly impressed.

From the very beginning, Eden's approach exuded warmth and professionalism. He attentively listened to my concerns and made me feel valued as a customer. What truly set him apart was his unwavering dedication to resolving the issue at hand. Eden spared no effort in patiently guiding me through the troubleshooting process, going step by step until we found the solution together.

Throughout our interaction, Eden displayed remarkable expertise and an exceptional ability to communicate complex technical concepts in a clear and concise manner. He understood the problem from various angles, providing me with insightful suggestions and customized solutions. It was evident that he possessed an in-depth knowledge of the product, leaving no stone unturned in his quest to resolve the issue.

But what truly impressed me was Eden's unwavering commitment to ensuring my complete satisfaction. He remained by my side until the problem was completely resolved, going above and beyond the typical boundaries of customer support. His attentiveness, patience, and genuine care made me feel like a valued partner rather than just another customer.

In today's fast-paced world, it's rare to come across such exceptional support. Eden is a true gem, representing the epitome of customer service excellence. His dedication, expertise, and problem-solving prowess have left an indelible impression on me.

If you ever find yourself in need of assistance with Dser products, look no further than Eden. With his unparalleled support, you can rest assured that your concerns will be addressed promptly and with the utmost professionalism. Eden has set the bar high for what exceptional customer service should be, and I am grateful to have had the pleasure of his assistance.

Thank you, Eden, for your outstanding service. Your commitment to customer satisfaction deserves the highest accolades. Dser is fortunate to have such a remarkable individual on their support team. Kudos to you, and keep up the incredible work!

Track and Find
美國
使用應用程式 10個月
DSers 已回覆 2023年6月1日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年10月13日

Amazing services. Any possibilites to automate the job.
And the support it's amazing.

Presente Shop
巴西
使用應用程式 5個月
DSers 已回覆 2023年10月15日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年11月15日

Great, I was in a pickle today, being a newbee, and Nephele was great. Thank you

Dorcas Fashion Academy
直布羅陀
使用應用程式 大約2個月
DSers 已回覆 2023年11月16日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年8月23日

I literally just started testing dropshipping products last week. First product bombed, no sales. Today I had 3 sales and was so lost as to why I couldn't get it fulfilled I almost just refunded them. I was having an issue that no youtube vids or google could help me solve over a few hours. I contacted DSers support and Isak was super cool! He looked at my account, found out what the problem was and in like 10 minutes he explained to me the whole process. I just now got the 3 customers products paid for via DSers. Thanks Isak! I almost refunded them! lol

San Lucia Shoppe
美國
使用應用程式 大約2個月
DSers 已回覆 2023年8月24日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年6月21日

I had no idea how to process orders from my store to Dsers. Selena helped this newb figure out how to fix the issues with my previous orders and send the current ones. Selena needs a raise! She rocks!

Art for Heathens
美國
使用應用程式 1年多
DSers 已回覆 2023年6月27日

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2023年9月22日

I would like to thank Via, she was very quick to respond, very friendly and informative, she solved my problem quickly, such a great person, thank you very muchhh Via.

Tanta Coisa
巴西
使用應用程式 1年多
DSers 已回覆 2023年9月25日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年5月12日

It is a clean site with a flawless look, and someone without any technical background would definitely appreciate it...Best Customer Services

SachinKonde L.L.C
美國
使用應用程式 大約1年
DSers 已回覆 2023年5月14日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年6月21日

I have a plan for the summer that would have broken down if it wasn't for the time and guidance i received. All was explained well even though majority was done for me which i did not mind because i was in a rush. Almost done the impossible :)

A2Z2MECO
英國
使用應用程式 1年多
DSers 已回覆 2023年6月27日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年10月16日

I had a pretty woman that helped me fast with every question I asked her. So I will give a Five stars to her)

Pure Pristine
比利時
使用應用程式 大約2個月
DSers 已回覆 2023年10月18日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team