評價 (30,328)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年6月3日

Ola gostaria de agradece o suporte dado pela Krystal da Dsers. me ajudo de mais. e rapido. estava quase desistindo da dsers. mais ai ela me ajudou teve paciencia de me explica e me forneceu um agente muito rapido. parabens.

Loja Yunis
巴西
使用應用程式 1年多
DSers 已回覆 2024年6月4日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年5月17日

Chrissy was very wonderful and helped me integrate my products from dsers to aliexpress and made my order flow very seemless highly recommend

HarmonyDetails
美國
使用應用程式 17天
DSers 已回覆 2024年5月20日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

編輯時間:2024年6月1日

Isla was supper good
And the next time Sandy helped me and quick as always

Go off Grid
瑞典
使用應用程式 大約1個月
DSers 已回覆 2024年5月26日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2023年11月25日

I was stuck for hours when I ran into a remapping issue and couldn't properly fulfill an order. Luckily, Alicia came to the rescue! She gave me clear instructions and screenshots which allowed me to fix the problem. Her expertise and patience were both top-tier. (They need to give her a raise in salary!)

Delightful Depot
美國
使用應用程式 大約1年
DSers 已回覆 2023年11月27日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年4月28日

I am grateful that Blanca was the one assigned to assist me with my issue. She demonstrated exceptional kindness and patience in promptly resolving my concern. I appreciate her assistance. It was really nice to talk with her.

Modern Comfort
美國
使用應用程式 8個月
DSers 已回覆 2024年4月29日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年3月12日

I got amazing help from Selena at DSers. She answered quickly and clearly, knowing a lot about the platform. Selena was patient and made sure my problems were fixed fast. I really recommend DSers, especially with people like Selena there to help.

Aura Fare
美國
使用應用程式 3個月
DSers 已回覆 2024年3月14日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年11月25日

I had just received the most optimal form of support from Bruna! Not only was my support query resolved for me, I was given step by step clear instructions with screenshots so that I would be able to quickly resolve the issue next time. DSers makes operating my business much easier and reduces chances of errors.

autopump
英國
使用應用程式 5個月
DSers 已回覆 2023年11月26日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年8月14日

Villanelle! Ótima

Mega Portal Shop
巴西
使用應用程式 大約1個月
DSers 已回覆 2024年8月15日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年1月14日

I had a problem mapping the product, unable to get it to work. When I contacted Dsers I received very good service from OLivia, she helped me and managed to solve my problem, 5 stars!

lojas apek
巴西
使用應用程式 12個月
DSers 已回覆 2024年1月16日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年1月23日

I've had an issue with an order and Marshall picked up my case within seconds. He was patient and professional, resolved the issue quickly. It is great to know that we can be assisted and guided through their live chat.

Timeless Gentleman
英國
使用應用程式 1年多
DSers 已回覆 2024年1月24日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team