評價 (30,329)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年12月11日

The best support help i had ever, went beyond solving my main problem but improving the overall system, Olivia, if you are seeing this, you are the best, quick response, great problem solving abilities. Saved my ass, you can count on her to solve anything. I'm exceptionally pleased with Olivia's work, better than Shopify support

The Capy
立陶宛
使用應用程式 6個月
DSers 已回覆 2023年12月12日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年3月29日

I had an exceptional experience chatting with Villanelle from Dsers customer service. They were extremely helpful and provided me with clear guidance to resolve my issue promptly. Their professionalism and dedication to customer satisfaction are truly commendable. Thank you, Villanelle, for your outstanding support!

Luxuryline.store
加拿大
使用應用程式 4個月
DSers 已回覆 2024年3月31日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年5月29日

Alice was extremely helpful, she solved all my problems and even help me research for some products. Thank you

5 Stars!

Breathe O'clock
澳洲
使用應用程式 2天
DSers 已回覆 2024年5月30日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年4月23日

spoke to Jenny regarding my order and she was very pleasant and very helpful. It was a smooth process.

Go Chic
英國
使用應用程式 10個月
DSers 已回覆 2024年4月24日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年5月16日

"Colleen" from DSers support team, Thank you for your support!

My_Store
瑞典
使用應用程式 11個月
DSers 已回覆 2024年5月20日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年2月12日

I had an issue with my in-house products being forwarded to DSers, and I logged into support though messenger and was pleasantly surprised by Via's understanding of my issue. A few quick chat bubbles later and my issue is quickly resolved! Thanks again Via!

Higher Quality Tea
美國
使用應用程式 10個月
DSers 已回覆 2024年2月16日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年3月11日

Today I contacted DSers Support for some queries.... I was not expecting some warm response from them like so many other sites.... But "Villanelle " (advisor from DSers) proved me wrong.... she had complete info and very professionally addressed my all queries.... wish you best of luck.... keep up the good work.... God Speed

Luminova
英國
使用應用程式 3個月
DSers 已回覆 2024年3月12日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年4月13日

The Best Customer Service ever. Big thanks for the patience especially for Isla )) she is very pretty and cute. Wish you all the bests!!! Thank you very much!!

Bunny Baby Store
美國
使用應用程式 4個月
DSers 已回覆 2024年4月15日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年2月23日

Exceptional Assistance from Olivia Made My Day!

I recently had the pleasure of receiving assistance from Olivia, and I must say, it was nothing short of amazing. As a newcomer navigating my first orders, I had numerous questions and uncertainties. Olivia stepped in with patience, knowledge, and a genuine eagerness to help.

Her guidance was instrumental in addressing all my queries, leaving me feeling confident and empowered to proceed with my orders. Thanks to Olivia's invaluable support, I managed to kickstart not just one, but three orders today!

Her professionalism coupled with her friendly demeanor made the entire experience seamless and enjoyable. Olivia's dedication to customer service truly stands out, and she deserves all the appreciation for going above and beyond to assist me.

In conclusion, I am immensely grateful for Olivia's assistance, and I can confidently say that she is an asset to your team. Thank you, Olivia, for your outstanding help!

Zoophilist Boutique
美國
使用應用程式 10個月
DSers 已回覆 2024年2月25日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年11月28日

I enjoyed my conversation with my representative. They were patient and kind and let me know how to handle my situation in the future. i love when I learn from any interaction.

DeKrys
美國
使用應用程式 7個月
DSers 已回覆 2023年11月29日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team