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Aimee was amazing. My issue was explained and I hope the suggested fix works in the future. The service is impeccable!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I was very impressed with Chrissy's second to none support! Her politeness combined with superbly fast responses and support stand out. By far the best support of all!
Thank you Chrissy for all your help! :)
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Raphael is the best customer support agent in the world. He should be given a huge raise :)
He helped me resolve an issue very quickly and DSers has been pretty good to me overall. Not the best UI but it works pretty well.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a great experience with Ivan from DSers support. He was quick, efficient, and really knew his stuff. He resolved my issues fast and made the whole process hassle-free. Thanks Ivan and Dsers support!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had trouble with my products SKU's and stock availability and was completely lost. When my first order came in,I contacted Sylvia and she helped me set up my products and how to fix such issues. It was one of the best customer support experiences I've had in a while, especially since she was only limited to chatting. Thanks again, Sylvia!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had a problem with my order and contacted support and was connected to Chrissy who helped me answer all my questions. I highly recommend this app!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Cynthia is the savior of the night. I got my first sale today after just launching my store and don't know how to fulfill order and so confused with all the steps but "Cynthia" was there for me through all the steps. I am very satisfied as a customer. I highly recommend Dsers to everyone.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Sandy, a Dsers Advisor helped me with my issues. I had a few. She easily walked me through the actions I needed to take and had a great deal of patience with me while I searched out everything. I really, really appreciate her help, and her effectiveness in helping me. My issues were solved quickly, and I am more confident, because of Sandy.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Aimee from the support team was friendly and patient with me, as it was my first time troubleshooting an issue. thank you for being so lovely, and for helping me resolve the issue with screenshots and friendly communication!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
the customer sevrice team are super nice, I have a questions and they reply me asap, btw thanks to the one helps me called Sherry!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team