整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年5月11日

This review goes out to NEVA, EDEN, CHRIS and RAPHAEL. These reps have made my business have a great start. They have made me look like an absolute PRO when I honestly don't know what I'm doing half of the time. These reps deserved to be promoted or get a pay raise or something because they are extremely professional and efficient. I wish I could hug them all at once! Thank you guys! My business would be dead in the water without you guys!

REM Stores
美國
使用應用程式 3個月
DSers 已回覆 2023年5月14日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年10月27日

ralla have been nothing but help to me. very patient

Gourmeton
新加坡
使用應用程式 4個月
DSers 已回覆 2023年10月29日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年7月21日

Dsers has been an absolute game-changer for my dropshipping business, serving as an indispensable intermediary for my website. With its effortless product sourcing, automated order processing, and real-time inventory sync, managing my online store has never been smoother. The platform's ability to set competitive pricing and control profit margins has allowed me to maximize revenue potential while maintaining a user-friendly interface that simplifies navigation. The efficient order tracking and reliable customer support further add to its appeal, ensuring a seamless and hassle-free dropshipping experience. Without a doubt, Dsers is a must-have tool for website owners involved in dropshipping, streamlining operations and propelling businesses to new heights.

Paw Pals Warehouse
澳洲
使用應用程式 4個月
DSers 已回覆 2023年7月23日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年9月24日

Awesome customer service, helped me as soon as I had an issue and got it sorted straight away. 5 Stars

Verity
英國
使用應用程式 3個月
DSers 已回覆 2023年9月26日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年5月27日

I recently had the pleasure of receiving assistance from Krystal at DSERS, and I must say that my experience was nothing short of outstanding. Krystal went above and beyond to help me resolve a small issue I was facing, and her level of support was truly remarkable.

First and foremost, I'd like to commend DSERS for developing such a useful and user-friendly app. From the moment I started using it, I found myself impressed by its intuitive interface and comprehensive features. It's evident that the developers put a lot of thought into creating an application that caters to the needs of its users.

However, what truly sets DSERS apart is the exceptional customer service provided by individuals like Krystal. When I encountered an issue, I reached out to their support team, and Krystal promptly responded to my inquiry. Her dedication and professionalism were evident from the start, as she patiently listened to my concerns and took the time to understand the problem fully.

Krystal's knowledge and expertise shone through as she guided me step by step through the resolution process. She demonstrated an impressive level of technical proficiency and a genuine willingness to assist me. Her explanations were clear and concise, making it easy for me to follow along and implement the necessary steps to overcome the issue.

What impressed me the most was Krystal's commitment to going the extra mile. She not only resolved my problem efficiently but also took the time to ensure that I fully understood the solution and provided helpful tips to avoid similar issues in the future. Her dedication to customer satisfaction was evident, and it left a lasting impression on me.

Overall, I couldn't be happier with my experience with Krystal from DSERS. The combination of their incredibly useful and user-friendly app with the exceptional support provided by individuals like Krystal elevates DSERS to a level of superiority in their field. I highly recommend DSERS to anyone seeking a reliable and efficient solution for their needs.

Thank you, Krystal, for your outstanding assistance and for being an invaluable part of DSERS' exceptional customer support team. Keep up the fantastic work!

Note: This review is based on my personal experience, and your mileage may vary.

Flowering Cactus
美國
使用應用程式 3個月
DSers 已回覆 2023年5月29日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年11月20日

Great app very flexible and they have the best support!

Homedekk
立陶宛
使用應用程式 大約2個月
DSers 已回覆 2023年11月21日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年5月31日

I recently encountered a perplexing log-in issue while trying to access my AliExpress account. Frustrated and unsure of how to proceed, I reached out to the support team at Dser, hoping for a prompt resolution. Little did I know that my interaction with Jenny, a member of their outstanding support team, would not only resolve my problem but also leave me thoroughly impressed.

From the moment I initiated contact, Jenny demonstrated exceptional professionalism and a genuine commitment to helping me. She was quick to respond to my query, understanding the urgency of the situation, and wasted no time in delving into the details of the issue at hand. Despite the complexities involved, Jenny remained patient and empathetic throughout our communication, which instantly put me at ease.

What truly set Jenny apart was her deep knowledge and expertise in troubleshooting log-in issues on AliExpress. She skillfully guided me through a step-by-step process, providing clear instructions and concise explanations along the way. Her instructions were easy to follow, and she anticipated potential roadblocks, proactively offering solutions before I could even voice my concerns.

Throughout our interaction, Jenny's unwavering dedication to customer satisfaction was evident. She stayed with me until the problem was completely resolved, never rushing the process or making me feel like just another ticket to close. Her exceptional problem-solving abilities and attention to detail ensured that I could access my AliExpress account seamlessly once again.

Jenny's excellent communication skills further contributed to the positive experience. She was responsive, respectful, and genuinely interested in ensuring that I understood each step of the troubleshooting process. Her friendly demeanor and willingness to go the extra mile instilled a sense of confidence and trust in the brand's support team.

Overall, my encounter with Jenny from Dser's support team was nothing short of exceptional. Her technical prowess, combined with her outstanding customer service skills, truly made a difference. Thanks to her efforts, I was able to regain access to my AliExpress account swiftly, preventing any further inconvenience.

I wholeheartedly recommend Jenny and the Dser support team to anyone in need of assistance. Their dedication, expertise, and commitment to resolving customer issues are commendable. I am grateful for their exemplary service and will undoubtedly turn to Dser's support team, and specifically Jenny, should I encounter any future challenges.

Thank you, Jenny, and thank you, Dser, for providing such an exceptional support experience. You have earned a loyal customer in me.

PalBark
加拿大
使用應用程式 7個月
DSers 已回覆 2023年6月1日

Hi there!

Thank so much for taking your precious time to write this review for us.
We're so glad to hear that you really enjoy doing dropshipping with DSers, our main goal is to make DSers to be the most convenient dropshipping tool for all of dropshippers
Please feel free to to reach our team whenever you need us, we provide 24/7 customer service to help our users

DSers team

2023年10月28日

Una is outstanding! She's incredibly fast, cooperative, and provides top-notch support. DSers has been a game-changer for my dropshipping business, thanks to Una's exceptional service. Highly recommend!

Ets Pet
英國
使用應用程式 3個月
DSers 已回覆 2023年10月29日

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2023年9月21日

I had a quick and practice solution, Catalina helped me to get things done even before the order is in dsers, in other words, it was outside her scope and yet she helped! Thank you so much

Aureos Beauty
巴西
使用應用程式 3個月
DSers 已回覆 2023年9月24日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年9月23日

Works well, some work-arounds for the free version but overall easy to use and any issues the live chat help is quick and solves the problem

sanceo
美國
使用應用程式 7個月
DSers 已回覆 2023年9月25日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team