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trash app, i received 45 order today and i had to cancel all of them because of the dumb price update dser have done, it has completely messed up my pricing.
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Had some questions on my orders. Had contact with Alice, she helped me very quickly and nicely even had some recomandations for me. verry happpy !
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
beautiful help from Isla, she helped me in 20 seconds, i love the experience here
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Muito bom, suporte 100 por cento satisfatório e com muita clareza, muito bem explicado, me sinto extremamente satisfeito.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Wendy from disers support service helped me a lot in solving the problem with my order, thank you very much Wendy and the others who helped me ;)))
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Real fast service, and I got the help I was waiting for from Ali Express. Thank you to the work team.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Bianca went above and beyond to help me with syncing my orders. The customer service I received is TOP TIER! I will continue using DSers and highly recommend others. Thank you again Bianca.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
OMG I was working the Sandy on a few different issues and she was AMAZING. some of the best support ive ever got! I love working with them! Kirsten
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Reached out via messenger and within minutes I was able to chat with a real person. Lucy answered all my questions and provided helpful links to further explain. Thanks so much, can't wait to get my new shop open.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Sandy was a ROCKSTAR ! Had issues with order fulfillment, but Sandy's quick, kind, and expert help made it crystal clear and personalized. Plus, provided a screenshots that made the steps super easy to follow! Saved me a ton of time.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team