評價 (31,231)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年9月18日

Was having issues with my order, I had paid but the Shopify store was saying order unfulfilled, I contacted DSers and was fortunate to hook up with Sandy who within a few minutes looked into it and confirmed that my order had been paid and was waiting shipment. The way she communicated with me you could tell she loves her job. Wishing her all the best

givegiftsalways
美國
使用應用程式 5個月
DSers 已回覆 2024年10月7日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年11月6日

Aimee provided clear and concise instructions that made everything so much easier. Her response was quick and guidance was spot-on. Thank you, Aimee!

Hollabloom
美國
使用應用程式 2個月
DSers 已回覆 2024年11月10日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月14日

I can't say enough good things about Adele, the Dsers Assistant! She was a lifesaver for me. From the moment I reached out, she was friendly and super helpful, guiding me through everything I needed. It felt like I was chatting with a knowledgeable friend who genuinely cared about my success. I highly recommend Dsers Assistant to anyone who needs support!

Otaku Sora
賽普勒斯
使用應用程式 大約1個月
DSers 已回覆 2024年10月15日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年11月8日

I was having an issue finding a supplier for a product, Sandy went above and beyond to help me. She not only found me a seconday supplier, but she also added it and set it up for me.

Gear Xscape | Adventure Awaits
美國
使用應用程式 大約1個月
DSers 已回覆 2024年11月10日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月15日

Excellent Service with Aim

I had the pleasure of receiving assistance from Aim, and I must say, the service was outstanding. From the moment I reached out, Aim displayed a level of professionalism that immediately put me at ease. Their responses were prompt, clear, and incredibly helpful, addressing all my concerns with patience and expertise.

What impressed me the most was Aim's reliability. I felt confident that my inquiries were in good hands, and they went above and beyond to ensure my needs were met. It’s refreshing to experience such dedication in customer service.

If you’re looking for a dependable and supportive representative, I highly recommend reaching out to Aim. Their commitment to excellence truly sets them apart!

Moolanias
以色列
使用應用程式 大約2個月
DSers 已回覆 2024年10月16日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年12月9日

Thank you very much for the assistant of Vivian , at the Facebook messenger. She has performed an outstanding professions and also with step by step guide for me to walk through the setting.

an App can not be great if they don have a great after service support !

this App is an 5 stared software! with great CS as Vivian

Back Trend Shop
香港特別行政區
使用應用程式 2個月
DSers 已回覆 2024年12月10日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年12月1日

Vivian was amazing! She remained patient, so kind, and so helpful. She helped me resolve 3 issues in a very short time. Thank you so much for being a great customer service representative, Vivian!

SIRVZY
美國
使用應用程式 大約2個月
DSers 已回覆 2024年12月3日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年12月9日

Fantastic platform that makes e-commerce and drop-shipping that much easier. A special thank you to Vivian for all of her help when I encountered a technical issue. She was wonderful!

LuMatch
英國
使用應用程式 大約1個月
DSers 已回覆 2024年12月10日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年10月30日

I wanted to express my gratitude to Blanca for her quick and friendly assistance with my DSers issue. Her support was incredibly helpful, and she went above and beyond to ensure everything was resolved smoothly. Thank you, Blanca, for the excellent service!

TAIEDORE
阿拉伯聯合大公國
使用應用程式 6個月
DSers 已回覆 2024年10月31日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年11月22日

Elora was very helpful, very quick response as soon i started the chat she was there, answered me quickly and resolved my issue

Family Threads
英國
使用應用程式 大約2個月
DSers 已回覆 2024年11月24日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team