評價 (28,889)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年4月24日

Aimee was really patient and answered to all my questions

ennaboh
法國
使用應用程式 大約1個月
DSers 已回覆 2024年4月25日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年1月17日

Many thanks for your fast and great support Krystal! I have rarely experienced such good support. Krystal sent me the right screenshots and instructions immediately and we were able to solve all problems and questions within 10 minutes. Simply amazing!

Essenvio
德國
使用應用程式 3個月
DSers 已回覆 2024年1月18日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年2月1日

At first I had some trouble figuring out how to set my pricing rules however the support agent Blanca was able to help me figure things out. She was very thorough and helpful in her responses, as well as replied in a timely manner. Thank you for your help Blanca

ZenScalp
阿拉伯聯合大公國
使用應用程式 大約2個月
DSers 已回覆 2024年2月3日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年10月30日

Lucy was amazing thank you for all your help in working out our issue. You were very patient

Cruise Holiday Essentials
澳洲
使用應用程式 1年多
DSers 已回覆 2023年10月31日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年10月2日

⭐⭐⭐⭐⭐ 10/10

I had the pleasure of interacting with Sylvia from Customer Support on Facebook Messenger, and I couldn't be happier with the exceptional service she provided!

From the moment our conversation began, Sylvia demonstrated professionalism, patience, and a genuine commitment to resolving my issue. Her prompt responses and clear communication made the entire process smooth and stress-free.

What truly sets Sylvia apart is her willingness to go above and beyond. She not only addressed my initial inquiry but also took the time to provide me with additional information and helpful tips related to my concern. Her depth of knowledge was impressive, and it's evident that she takes pride in her work.

Moreover, Sylvia's friendly and courteous demeanor made me feel valued as a customer. She listened attentively to my concerns, validated my frustrations, and then worked diligently to find a solution that left me completely satisfied.

In a world where customer service can often be lacking, Sylvia's dedication to excellence truly stands out. She embodies the qualities of a top-tier customer support representative: knowledgeable, patient, responsive, and caring.

I want to express my gratitude to Sylvia and commend her for her outstanding service. She is a shining example of what exceptional customer support should be. Thank you, Sylvia, for making my experience a positive one. Your dedication to your role has not gone unnoticed, and I hope your superiors recognize and reward your outstanding efforts.

I look forward to future interactions with your company, knowing that I can count on the exceptional support provided by professionals like Sylvia. Keep up the fantastic work!

VeridexMarket
英國
使用應用程式 3個月
DSers 已回覆 2023年10月4日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年10月26日

I wrote to dsers for help. Mr. Lucas helped me with everything without any problem. This was my first interaction with dsers, it seemed complicated, but Mr. Lucas made it easy. He talked to me without any problem, despite the million questions I had. He showed patience, and I wish anyone who has a problem would just come across Mr. Lucas

croflu
波蘭
使用應用程式 4個月
DSers 已回覆 2023年10月28日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年4月22日

Ralla overdelivered and helped me in a great way!!

BAZARO Aarhus
荷蘭
使用應用程式 18天
DSers 已回覆 2024年4月23日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年3月19日

Thank you Alicia for your help with the problem. DSers has really Good costumer service.

Kokoflow
加拿大
使用應用程式 大約2個月
DSers 已回覆 2024年3月20日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年12月3日

Many thanks to Wendy, who helped me very, very smartly and very quickly to provide my customer reviews, and I am proud of them for being very smart and expert in their work.amazing suport by "Wendy"
I hope that I can get help from Wendy in the next problems, I don't know how, but I hope that there is an invoice for this.

Click To Shine
美國
使用應用程式 3個月
DSers 已回覆 2023年12月4日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年3月4日

Great customer service. Sandy does not deserve a 5 star review but a 6 start review plus a golden star.

Luxoriom
美國
使用應用程式 3個月
DSers 已回覆 2024年3月5日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team