評價 (30,328)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年12月3日

Very easy and smooth order process. I had an issue with my connected account on AliExpress and Ralla from Customer Support was super helpful and very quick in providing both the solution and suggestion on best practice. My problem was solved in no time and a really big stress just got off my back! Thanks Ralla!

Otinane Stores
賽普勒斯
使用應用程式 大約2個月
DSers 已回覆 2023年12月4日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年3月17日

Great customer service! Thanks to Irene, who was super friendly and made everything very simple!

Purely Ecstatic
澳洲
使用應用程式 6個月
DSers 已回覆 2024年3月18日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年1月3日

As a first-time user, I was a bit overwhelmed with the app. However, the online support has been AMAZING and so helpful in not only teaching me how to use the app/but helping me do the steps with me/for me. Highly recommend. Thank you

Hey Bubby
澳洲
使用應用程式 3個月
DSers 已回覆 2024年1月15日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年2月20日

Amazing app; Sandy was incredibly helpful & resolved all issues & questions super quickly & efficiently to make sure my business continues to run smoothly. Such good service, I would even hire Sandy if I could!

GRLY
美國
使用應用程式 4個月
DSers 已回覆 2024年2月21日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年8月3日

Chloe

My Store
英國
使用應用程式 大約2個月
DSers 已回覆 2024年8月4日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年3月25日

I think it is a good App, you can access easily a variety of productos. I like the part that automatically you add some productos without any complication. Thanks Vivian for assisted me! I had a good treat from the DSers support

WatchThis!
墨西哥
使用應用程式 大約1個月
DSers 已回覆 2024年3月26日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年8月3日

Excelente atendimento Chloe, obrigada pela eficiência.

Magazine Rosinha
巴西
使用應用程式 大約2個月
DSers 已回覆 2024年8月4日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年2月13日

Very fast and helpful. Got back to me within minutes and helped me solve my problem without any hassle. Than you Alice!

Petopia Pet Shop
瑞典
使用應用程式 5個月
DSers 已回覆 2024年2月16日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年5月3日

The service and walk through the solution was fantastic - Friendly agent with a sense of humour! Great job.

BayAfric
甘比亞
使用應用程式 大約2個月
DSers 已回覆 2024年5月5日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年5月20日

Selena is so patient and helpful! I had so many questions and she answered every single one of them and took her time. She deserves 10 stars!

TheNookEscape
英國
使用應用程式 11天
DSers 已回覆 2024年5月21日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team