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I'm writing this review to say thank you to Jully who has helped me about pricing rules on my store and explained how it works with screenshots, great customer support and she responded to me really fast, i appriciate your help.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Sherry. Very good service. help my first order send. This are wonderful customerservice. can get help for what need. Thank you Thank you.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I was assisted by Alice from Support who, even with the language difficulty (I speak Portuguese), was patient, objective and guided me quickly and clearly. I thank the Support team especially Alice, I hope everyone is like her
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
dsers is pretty good and staff are incredibly helpful i had my issue resolved pretty quickly by Isak
if your just starting ecom or drop shipping this has to be your go to app/website its the best out of the lot
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Ótimo aplicativo que ajuda muito
Adele foi muito paciente e extremamente atenciosa
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I'm very happy about the custom service of DSers. Your staff Alice helped me to do set up my account properly. Thank you for this. Keep on doing this good and professional work.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Solved! Today I received this message on my Shopify admin page.
DSers-AliExpress Dropshipping needs to be updated by the app developer. Contact them for support or uninstall the app.
Hello,
Thank you for your taking the time to leave us a rating.
Please note that the issue with Shopify is just temporary and will not affect the normal process of your store on Shopify or DSers.
We are working with their team to solve this and make sure it doesn't happen again.
Please feel free to contact our customer service team if you have any questions,
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
O aplicativo é bom, mas tem algumas funções muito importantes restritas apenas a quem assinar um plano mensal com eles(ex: a atualização de estoque dos fornecedores para dentro da nossa loja).
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service to give us more details about your issues.
DSers team
Aimee proved to be incredibly helpful. She dedicated time to attentively listen to my concerns and presented numerous solutions to address the issue. Guiding me through a step-by-step process, Aimee ensured a thorough resolution to the problem. I cannot express enough gratitude to Aimee, especially as I was feeling the pressure to avoid any dissatisfied customers. With Aimee's assistance, I can now rest assured that my customers will promptly receive their orders. A heartfelt thank you to Aimee for her amazing support.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team