整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年1月25日

Eu tinha uma duvida no envio dos pedidos. e Fui bem atendida pela Jully. Obrigada pela atenção. Duvida esclarecida.

Lobo Shoppe
巴西
使用應用程式 大約1個月
DSers 已回覆 2024年1月28日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年8月20日

Great customer service and really fast help when needed. 5 Stars for the service! I was helped by Cynthia, everything could be solved. Thanks!

offtrails
德國
使用應用程式 6個月
DSers 已回覆 2023年8月21日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

編輯時間:2024年2月6日

Alice gave me the best assitence that i have ever got, extreamly paitent, and just know everything to the last point, i hope that every customer service will be like this, really the best one i have ever got, really impressive assitance, just wow.

AROMAFIDER
以色列
使用應用程式 8個月
DSers 已回覆 2023年7月31日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年8月6日

I usually don’t leave reviews. However, I was very pleased with Dser support team. I was having issue figuring out how to fulfill orders and get tracking . Frustrated I decided to reach out to Dser’s support team. They helped me VERY quickly and Was very thorough. Only took less than 15 mins to help and made they very easy to understand. I HIGHLY RECOMMEND!

Wellnessgearnow
美國
使用應用程式 3個月
DSers 已回覆 2023年8月7日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年5月27日

I recently started using DSers and had the pleasure of working with Raphael. I must say, he did an amazing job assisting me with my queries. His attitude throughout the process was fantastic. Raphael's expertise and willingness to help made my experience with DSers incredibly positive!!!

IG Made Me Buy
美國
使用應用程式 1年多
DSers 已回覆 2023年5月29日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年9月25日

Navigating the DSers app became a breeze with Krystal’s guidance! Her expertise, patience, and clear solutions turned a daunting task into a smooth and enlightening experience. Krystal went above and beyond to ensure all my queries were addressed, leaving me confident and appreciative of her exceptional support. A true gem in customer service – Krystal’s help was invaluable!

YOU ARE RICH
義大利
使用應用程式 11個月
DSers 已回覆 2023年9月26日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年8月11日

DSers is great!! 24x7 support can rapidly fix any issue, Sandy helped me out with ease! Highly recommend it

Softest Slippers
美國
使用應用程式 10個月
DSers 已回覆 2023年8月13日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年9月30日

It took me about an hour trying to figure out what I did wrong. But Wendy helped me in less than a minute. Excellent service.

NovaTech Imports
墨西哥
使用應用程式 4個月
DSers 已回覆 2023年10月3日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年9月18日

I was facing some issues with importing products from dsers to my store and I contacted dsers support team where I was assisted by "Wendy" who was so good with his explanation. thanks

luivibe
德國
使用應用程式 5個月
DSers 已回覆 2023年9月19日

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2023年7月15日

I give Dsers and Lily a 5 star for their customer service. I am a new Shopify store and new to drop shipping. My very first order processing did not go smoothly and I hopped on a chat with Lily, she was able to walk me through the process and was very helpful. Thank you Lily you are a blessing!

SOULY BEANS GIFTS AND THINGS
美國
使用應用程式 8個月
DSers 已回覆 2023年7月17日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team