整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年11月13日

He recibido una excelente atención de Eden. Las dudas que tenía me las pudo resolver de manera muy eficiente. Es la primera vez que hago una consulta y con mucha alegría recibí las respuestas de una persona real y no de la Inteligencia Artificial que muchas veces utilizan las empresas para atender a sus clientes en las que dan respuestas automáticas muchas veces sin sentido. Muchas gracias.

AlienDrone
巴拉圭
使用應用程式 6個月
DSers 已回覆 2023年11月15日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年6月27日

Today I was in need of help and I was fortunate to have Isak help me. He was so patient with me because I am not computer savvy. He walked me through every step with pictures and arrows and spent a good amount of time with me fixing my problem and I can't be any more grateful for everything he has done for me. He is a great asset to your team.

Thank you
Rachel

shopgadgetsandgearhere
美國
使用應用程式 6個月
DSers 已回覆 2023年6月28日

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2023年7月26日

I am amazed by the quick and efficient customer service provided by "Irene". Very clear explanation and surprisingly immediate fix of my issue. With that kind of customer support, I feel confident in continuing using DSers after being not so sure. Many Thanks.

LifeHacks
沙烏地阿拉伯
使用應用程式 3個月
DSers 已回覆 2023年7月31日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年8月7日

I am consistently impressed by the exceptional quality of customer service provided by this establishment. Without fail, their team is always ready to offer assistance and promptly resolve any issues that may arise. It is with utmost enthusiasm that I wish to extend my commendation to Holly, who stands out as a paragon of support, exemplifying both professionalism and genuine kindness.

Innova
波蘭
使用應用程式 7個月
DSers 已回覆 2023年8月8日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年5月22日

Amazing experience! Stepped me through until my problem was resolved! Nothing seemed like too much trouble! Only suggestion would be for the helper to remote to my computer so I didn't have to keep taking screen shots each step of the way.

Bliss & Beyond
澳洲
使用應用程式 5個月
DSers 已回覆 2023年5月22日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年12月21日

Fui atendido pelo Chris e fiquei super satisfeito.
Resolveu meu problema em 2 minutos.

DirectBrasil
巴西
使用應用程式 25天
DSers 已回覆 2024年1月3日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年9月8日

Great app! It saves a lot of time when placing orders on Aliexpress. Whenever I needed support, I was promptly assisted and had my issues resolved. In fact, today I was helped by David, and he quickly resolved my problem! I recommend it to everyone!

Esencia del Tiempo
巴西
使用應用程式 4個月
DSers 已回覆 2023年9月11日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年6月7日

There was this girl 'Cynthia', and I was having trouble with an order She helped me to understand the whole process step by step with time. It was so satisfying to get this kinda help from the Support team.

Pomeranian Klub
英國
使用應用程式 9個月
DSers 已回覆 2023年6月8日

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2023年8月24日

Zoe was a great help and solved my issue. Would definitely recommend to support others. Quick response and was patient. Thank you!

Outstanding World of Goods - Ahmed Ahmed
美國
使用應用程式 大約1年
DSers 已回覆 2023年8月27日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年6月22日

No matter when I ask and write to their customer service, they are always online to help. This time it was Via, who helped me solve many of my requests and incredibly fast. I want to thank you and your colleagues for amazing job! Cheers!

True Gaming Zone
捷克
使用應用程式 6個月
DSers 已回覆 2023年6月27日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team