整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年9月9日

I want to express my immense satisfaction with the service provided by attendant Emma. Her dedication and professionalism exceeded all my expectations. Throughout the support process, she demonstrated a deep understanding of the matter, promptly answering all my questions and resolving all the issues I had.

Furthermore, Emma showed remarkable empathy and patience in handling my concerns, making the whole process much smoother and enjoyable. Her attention to detail and commitment to ensuring all my needs were met are commendable.

Emma not only resolved my issue but also provided valuable additional information that helped me better understand the situation. Her friendly and professional demeanor made me feel valued as a customer.

In summary, Emma is an exceptional attendant and a valuable asset to your support team. Her dedication and competence deserve recognition and praise. I am certainly extremely satisfied with the service she provided and would not hesitate to recommend her to anyone in need of high-quality support. Thank you, Emma!

home essencial
巴西
使用應用程式 25天
DSers 已回覆 2023年9月11日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年9月10日

Ralla has send me all the solution i was looking for. So much professionnal God bless this person, thanks for the service i appreciate ! And thanks for this wonderful service by Dsers

SafeGuard
法國
使用應用程式 5個月
DSers 已回覆 2023年9月11日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年10月8日

Lucas thank you for the amazing service you have solved all of my problems

olloza
英國
使用應用程式 7個月
DSers 已回覆 2023年10月10日

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2023年8月15日

Bruna was beyond helpful and patient. I was in a serious pickle with my shipping issues and order fulfillment (my fault), and Bruna saved me. I cannot say enough about how great the service is here. I will likely return because I am learning and I am bound to make more mistakes. Forever grateful.

Anubis Athletica
美國
使用應用程式 4個月
DSers 已回覆 2023年8月16日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年9月30日

I had a great experience with Sylvia! She was sweet, knowledgeable and patient answering all of my questions! I could not have had better service!

deezgadgets
美國
使用應用程式 2個月
DSers 已回覆 2023年10月3日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2023年10月20日

Lily was a great help. Fast and very obliging. 5 stars

Infinite choice mall
英國
使用應用程式 4個月
DSers 已回覆 2023年10月22日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年2月12日

Ich bin sehr zufrieden. Mir wurde schnell geholfen und sehr nette Mitarbeiter. TOP Danke

Airflowcap
德國
使用應用程式 4天
DSers 已回覆 2024年2月16日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年7月28日

I am very happy with this app! Everything works great. I had a problem and contacted customer service and they helped me! The great thing is that they have 24/7 customer service.
I recommend it!

Mynovalie
德國
使用應用程式 6個月
DSers 已回覆 2023年7月31日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年8月2日

The employee by the name Isla was a really big help. She had the patience to explain to me step by step exactly what I needed. She answered all my questions and she solved my problem. Very nice Isla! Thank you!

PearlBelle
葡萄牙
使用應用程式 5個月
DSers 已回覆 2023年8月4日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年10月18日

I would like to thank the DSers customer support, especially Wendy, for helping me troubleshooting my first order. Looking forward to more orders with DSers.

Dunes of Sahara
美國
使用應用程式 7天
DSers 已回覆 2023年10月19日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team