評價 (26,520)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年11月28日

I was having issues fufilling a failed order but Lucia was a great help who guided me through the issue and I was able to fufill the failed order. My experience with Lucia was great and she helped me through the problem with a fast response time and I am happy. I am gratefull to receive her help as without it I would have been struggling to fufill a failed order myself.

Cool House Hacks
紐西蘭
使用應用程式 大約1年
DSers 已回覆 2023年11月30日

"Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team " "Hi there!
Thanks for sharing your experience of DSers.
We’re really glad you enjoyed our service.We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Feel free to get back soon whenever you feel you need us.
Cheers!Happy dropshipping with DSers!

DSers Team "

2023年11月21日

The app is very good but the customer service is better. I had a very kind support from a person named Jully, whom was very patient and helped me with more than I iniciated to ask at first! Thank you again Jully!

Astral Aromen
德國
使用應用程式 1年多
DSers 已回覆 2023年11月22日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年12月13日

Not only has this app saved me so much time by syncing my dropshipping orders, but I am so impressed with the customer service. Today Lily helped me with a question and was so quick to reply & very clear & helpful. Top notch service & support!

Designer Dog Clothes
美國
使用應用程式 4個月
DSers 已回覆 2023年12月17日

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2023年12月8日

Uma atendente do Dsers chamada Irene, me ajudou muito e foi muito paciente para me ajudar a resolver meu problema!!

TrendPort
巴西
使用應用程式 6個月
DSers 已回覆 2023年12月11日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年12月2日

Sylvia was more than helpful. Within 5 minutes I got very detailed clarification. And Sylvia was very polite. Thanks :)

THE PET BEDROOM
英國
使用應用程式 10個月
DSers 已回覆 2023年12月4日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年11月18日

I recommend this app because my agent Jully was there to help me when I didn't know what I was doing I finally understood and it's all thanks to them they did a great job.

Blessing Joyce
美國
使用應用程式 1年多
DSers 已回覆 2023年11月20日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年12月19日

Marshall He is very nice and helped me very quickly with the problem. The perfect employee in the perfect place. I wish there were more people like that. Thanks again for your help

Galaxyshop
波蘭
使用應用程式 3個月
DSers 已回覆 2023年12月20日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年12月22日

Vivian guided me carefully and patiently. The dsers team did a great job

digirush
美國
使用應用程式 大約2個月
DSers 已回覆 2024年1月3日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

編輯時間:2024年1月7日

Alicia was very quick and super helpful with livechat support! Happy with the customer service

ScalesJewels
美國
使用應用程式 2個月
DSers 已回覆 2024年1月3日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年1月2日

Ralla was excellent in helping me with my issue. Read my issue and my concern and quickly assisted me with it by providing screenshots to help guide me, and ultimately solving my issue.
Kudos to Ralla!

giftsthatlasts
美國
使用應用程式 19天
DSers 已回覆 2024年1月15日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team