評價 (30,328)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年1月14日

Thanks Alice.I had an amazing experience with Alice from customer care. It's always a relief when someone receive top-notch support and service and Alice's dedication to providing excellent customer care is truly commendable. It's great to know that there are professionals like her who go the extra mile to ensure customer satisfaction. Keep up the fantastic work, Alice!

Yourshopmart
加拿大
使用應用程式 大約2個月
DSers 已回覆 2024年1月16日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年2月11日

Fantastic service, helped me a lot on how to solve many problems that would have taken me two days alone. I couldn't have had better service. Best customer service ever

My Store
愛爾蘭
使用應用程式 3個月
DSers 已回覆 2024年2月16日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年1月7日

I am new to all of this and needed help with what felt like a complicated Issue. Isak helped me figure it out quickly and provided screen shots for clarity! It was fast and easy!

OlliePop Shop
美國
使用應用程式 大約1個月
DSers 已回覆 2024年1月15日

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年1月6日

I'm very grateful with the support of Lucia. She helped me with a lot of doubts in my first order through DSers and she was very patient and kind with the answers. Fast response and excellent service. I strongly recommend the support service and specially if it's Lucia that one who answers to any doubts.

Attienda Store
秘魯
使用應用程式 3個月
DSers 已回覆 2024年1月15日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年3月10日

I am very satisfied with the service of DSers‑AliExpress Dropshipping, I asked a lot of questions, Lucia replied my questions one by one patiently, I do appreciate her help

mycutedogcat
中國
使用應用程式 9個月
DSers 已回覆 2024年3月11日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2024年4月14日

I talked to someone at DSers named Sandy, and she was amazing. Every question I asked her, she had an answer. She told me what to do and showed me how to do it. She is truly amazing

Changher
英國
使用應用程式 大約1個月
DSers 已回覆 2024年4月15日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年5月25日

Atendimento nota 1000, muito prestativo e atencioso com minhas duvidas, onde foram todas resolvidas, sem palavras para descrever minha sensação após muitas horas tentando resolver esse problema q estava passando.

Inova Smart
巴西
使用應用程式 5個月
DSers 已回覆 2024年5月27日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年3月6日

I was assisted by Chrissy when I sought support via chat on DSERS. Not only was the service very fast, but she was also super attentive and solved my problem very quickly.

Supernova Store
巴西
使用應用程式 3個月
DSers 已回覆 2024年3月10日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年11月29日

Wendy is a great support!
Professional, clear and very available to answer all questions quickly!

OPORTUNOFERTAS
巴西
使用應用程式 1年多
DSers 已回覆 2023年11月30日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年2月17日

This app makes everything 10x easier! Incredible integration with Shopify, and amazing 24/7 customer support. Aimee was very helpful with the help I needed. I highly recommend using this app.

Lurox
美國
使用應用程式 大約2個月
DSers 已回覆 2024年2月19日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team