評價 (26,323)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年5月21日

Remarkable ability to understand and meet the needs of their clients. Their technical expertise is complemented by their exceptional soft skills, including effective communication, reliability, and a strong work ethic. They have successfully delivered numerous projects for us, each time exceeding our expectations.

10xsport
美國
使用應用程式 17天
DSers 已回覆 2024年5月22日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年6月9日

lily is great she helped me fast my order was not showing up in dsers she helped me perfectly thank you

Xodigoods
荷蘭
使用應用程式 22天
DSers 已回覆 2024年6月10日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年4月25日

High quality assistance by Marry, I was stuck on a task trying to fulfil an unmapped order. Marry guided me and made it happen in a couple of minutes.
Thanks Marry!

Alora Therapy
阿拉伯聯合大公國
使用應用程式 4個月
DSers 已回覆 2024年4月27日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年4月7日

Useful app for dropshipping Ali express products - Customer support is also quick and very good - Rfimp from Live support channel helped me resolve my issue in just a couple minutes. Super good!

Vista Haven
泰國
使用應用程式 3個月
DSers 已回覆 2024年4月8日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年6月7日

I had my first experience with DSers live chat and a big thanks to Colleen who guided me through a very lengthy process which i was unsure about and he helped me to understand how DSers order fulfilment works by sending detailed descriptions and lots of diagrams to help me visually understand the issue i was having through DSers

RingTech
澳洲
使用應用程式 1天
DSers 已回覆 2024年6月10日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年3月22日

Good customer service from Blanca. Very helpful and understood my problem with billing. Direct and fast problem solving. Thank you Blanca.

Bits N Bytes Retail
美國
使用應用程式 大約1年
DSers 已回覆 2024年3月24日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年5月8日

DSers has revolutionized my AliExpress order management. With seamless order processing and efficient tracking, it's a game-changer for my business. The integration with AliExpress is flawless, and the customer support team is incredibly helpful. Highly recommend!

ESMO Enterprise
英國
使用應用程式 4個月
DSers 已回覆 2024年5月9日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年6月18日

I new in drop-shipping and with DSers, and I came across an issue, then Wendy from the customer support gave me an amazing solutions and answers to all of my questions!

Thank you!
You're the best!

חיבוק ראשון
以色列
使用應用程式 18天
DSers 已回覆 2024年6月19日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年5月10日

I'm a beginner In the E-commerce business, but Via guided me through one of my orders to ensure I could keep my business going. A great experience In my personal opinion

Serenity
英國
使用應用程式 21天
DSers 已回覆 2024年5月12日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年5月7日

I would like to express my utmost satisfaction with the exceptional service provided by Alice, one of your esteemed customer service representatives. Alice demonstrated unparalleled dedication and expertise in guiding me through the intricacies of order processing, offering invaluable step-by-step assistance supplemented with visual aids. Not only did Alice exhibit remarkable proficiency, but her enthusiasm and proactive approach also greatly enhanced the overall experience. In my estimation, the quality of customer service delivered by Alice unequivocally merits a perfect score of 10/10.

Bombshells
美國
使用應用程式 大約1個月
DSers 已回覆 2024年5月8日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team