評價 (26,259)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年4月10日

I would say I recommend using DSers as the platform is pretty easy to use and the support staff are excellent. I had Isla help mw with an issue and she was able to help me quickly and efficiently, the response time was also very quick.

PicPendant™
澳洲
使用應用程式 29天
DSers 已回覆 2024年4月14日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年3月25日

First of all, the response time was super fast! The issue was solved immediately by Raphael, no problems at all. Communication was clear, easy to understand. Very happy with the great service I received.

Elybliss
澳洲
使用應用程式 3個月
DSers 已回覆 2024年3月27日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年5月3日

Chrissy was very helpful and answered me very quickly. I was having some trouble with my shipping arrangements and she told me how to fix them.

It's Mine 17
台灣
使用應用程式 15天
DSers 已回覆 2024年5月5日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年6月7日

I had my first experience with DSers live chat and a big thanks to Colleen who guided me through a very lengthy process which i was unsure about and he helped me to understand how DSers order fulfilment works by sending detailed descriptions and lots of diagrams to help me visually understand the issue i was having through DSers

RingTech
澳洲
使用應用程式 1天
DSers 已回覆 2024年6月10日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年3月15日

I had some problems with my order. However, Lucy was able to help me so well, everything worked immediately. Insanely good support. Always happy to return! Absolute 10 out of 10!

Retaio
德國
使用應用程式 5個月
DSers 已回覆 2024年3月17日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年3月23日

The customer service was great, Cynthia was quick and very professional. She was able to walk me through the process that I needed help in.

Belle Amuse
美國
使用應用程式 8個月
DSers 已回覆 2024年3月25日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年5月16日

Great service by Isla solved the issues within no time ;) 5-Stars.

RFID Masters
美國
使用應用程式 8個月
DSers 已回覆 2024年5月20日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年4月22日

Excellent customer service from Adele. She help me to solve everything. Thank you and keep up your great work!

LAS GEMS
瑞典
使用應用程式 大約1個月
DSers 已回覆 2024年4月23日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年5月30日

Neva was the third or fourth assistant to try and help me with this problem. I am a newbie to shopify and dropshipping but she was very patient. She thought outside the box and managed to get me connected with DSers. Fantastic experience from beginning to end. Thanks Neva

Everything Coffee
加拿大
使用應用程式 12天
DSers 已回覆 2024年6月2日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年4月29日

Irene was so helpful and we were able to solve the problem in a very short amount of time. Thank youu!

Rêveur
美國
使用應用程式 3個月
DSers 已回覆 2024年5月5日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team