整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年10月19日

Alice and my dad Jesus helped me out a lot.

Mooz
美國
使用應用程式 4個月
DSers 已回覆 2023年10月22日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年9月28日

Despite being a member using the free version of Dsers I was grateful to find that the support are extremely helpful when it comes to any issues you may have ,
When I Contacted support I was quickly connected to Ralla who was happy to guide me through all of the questions and issues that I had and even Provided visual examples for things that were not easy to understand which was greatly appreciated especially for me as a visual learner Excellent support staff from my experience and Ralla deserves 5 stars .

The only change I would make to give Dsers 5 stars would be a change to the imports pages user interface
Currently the imports page only displays pricing in USD this adds extra steps for Store admins that do not sell to the usa
Simple fix would be forcing the imports page to use the currency selected in the associated AliExpress account

FPV Essentials EU
愛爾蘭
使用應用程式 大約2個月
DSers 已回覆 2023年10月3日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2023年10月1日

Jenny provided me with fast and helpful answers to my issue and provided amazing customer service. She stayed with me until the issue was fully fixed and made sure I know how to fix any future issues. Thankyou Jenny!

NovaVictor
英國
使用應用程式 3天
DSers 已回覆 2023年10月3日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年5月15日

Dsers is a very powerful app. It makes doing ecommerce much, much easier. Not only that, support is 24/7 and they are very helpful. I highly recommend them.

Froovo
美國
使用應用程式 5個月
DSers 已回覆 2023年5月15日

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2023年5月8日

Muitoooooo bom o suporte oferecido pelo time, tiveram todo o cuidado de mandar tutoriais e acompanharam até o final da minha dúvida, parabéns ao time.
Ainda gostaria de reforçar a atenção inigualável da querida Via, obrigado por toda sua ajuda.
Parabéns time.

The support offered by the team is sooooooo good, they were very careful to send tutorials and followed up until the end of my question, congratulations to the team.
I would still like to reinforce dear Via's unparalleled attention, thank you for all your help.
Congratulations team.

Magic Market
巴西
使用應用程式 7個月
DSers 已回覆 2023年5月8日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年9月9日

Great service, fast and helped me with a question I had. Congratulations! I recommend!

GSSMarket
巴西
使用應用程式 大約1年
DSers 已回覆 2023年9月11日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年7月21日

to our dear friend Lucas, thank you very much for always being there and not only fixing the problems but also giving you new tips for your near future with the web.
thanks a lot!

johnpaul
西班牙
使用應用程式 大約2個月
DSers 已回覆 2023年7月23日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年7月3日

Jenny assisted me with the issue I was having in my Dsers account being unbound to my aliexpress account. She helped me to successfully fix the issue so that I can get my orders out. She was clear and concise in her directions.

CrystalCrystina
美國
使用應用程式 4個月
DSers 已回覆 2023年7月3日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年7月11日

Spoke to Jully today needing some help, Jully managed to fix the issues I had with no trouble very happy with the service

The Deep Deep Blue supplies
英國
使用應用程式 12個月
DSers 已回覆 2023年7月12日

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2023年8月14日

I am happy to say that Holly was excellent in helping me to navigate through some issues with connecting Dsers and AliExpress. She was very patient and helpful.

Christie Lynn's Boutique
美國
使用應用程式 4個月
DSers 已回覆 2023年8月15日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team