整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
編輯時間:2023年9月14日

I changed my 5 star review to 1 actually, I was told that I would be contacted and nothing happened, after the upgrade, they caused so much convenience to hundreds if not thousand of users, then they did another upgrade, where they now destroyed all the mappings. It already has caused so many complications for the seller like me, where I actually not just lost time but also money due to complications.

2nd note: Now they play dumb and said I need to map over 1000s product one by one. Caused a lot of inconvenience.

My Store
美國
使用應用程式 大約2個月
DSers 已回覆 2023年9月3日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2023年11月27日

Olivia ótima atendente, e resolveu meu problema com muita rapidez. Muito atenciosa também. Parabéns!!

Hoc Express
巴西
使用應用程式 10天
DSers 已回覆 2023年11月29日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年9月2日

Arwen was knowledgeable and helpful, even through a long process.

Country Livin Deals
美國
使用應用程式 4個月
DSers 已回覆 2023年9月5日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年4月29日

Raphael, very helpful customer support agent! helped me to change the currency pretty quick!

Tienda Aviacion Mundial
墨西哥
使用應用程式 9個月
DSers 已回覆 2023年5月2日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年7月25日

great support and nice service is very helpful and kind, i would prefer them and would support them as well

carateque
德國
使用應用程式 5個月
DSers 已回覆 2023年7月26日

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2023年10月1日

It's amazing service. Support works really professional. I like it.

Tactical Pup
捷克
使用應用程式 2個月
DSers 已回覆 2023年10月3日

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2023年9月9日

Fantastic experience with DSers, thanks to Serein! They went above and beyond to help resolve my query promptly and efficiently. Outstanding customer support that truly makes a difference! Highly recommended.

Sparkling Babies
印度
使用應用程式 6個月
DSers 已回覆 2023年9月11日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年8月6日

Jesse Li was absolutely amazing with my support request, resolved the issue in a timely manner and has taught me some valuable lessons to look out for in the future

Chamber Of Fitness
英國
使用應用程式 5個月
DSers 已回覆 2023年8月7日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年8月23日

Neva is the best CS rep I've ever dealt with! Very happy with the product and service I've received from DSers.

Swanky Pawz
美國
使用應用程式 8個月
DSers 已回覆 2023年8月25日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年12月3日

Great!!

Ungalo
斯洛維尼亞
使用應用程式 2個月
DSers 已回覆 2023年12月4日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team