整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年8月16日

Sylvia was super helpful and patient while I was experiencing trouble with Tracking settings. thanks

Ubenio
加拿大
使用應用程式 10個月
DSers 已回覆 2023年8月18日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年10月26日

Je viens de terminer une discussion avec Emma concernant un problème que j'ai rencontré lors du passage de ma commande. Elle a été très sympathique, a répondu et résolu le problème rapidement. De plus, elle a pris le temps de me montrer comment je pourrais procéder à l'avenir, sur ma demande, pour éviter que cela se reproduise. Ce n'est pas la première fois que je contacte le service client ; ils répondent vite et l'équipe offre un excellent support.

BBChoupette
加拿大
使用應用程式 5個月
DSers 已回覆 2023年10月28日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年6月5日

Bruna helped solve my "user error" issue very quickly for my first order fulfillment! Very happy with the communication!

Lux Heels
美國
使用應用程式 3個月
DSers 已回覆 2023年6月5日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年9月11日

Isak was a great help at sorting my issue. He was quick to respond and gave me away to prevent this from happening again! Amazing service and I would highly recommend!!

PAIN AWAY SOLUTION
英國
使用應用程式 大約1個月
DSers 已回覆 2023年9月13日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年5月30日

Thanks to Chris for his speed and service. He was kind and reassuring! Fast, kind, and helpful! Many thanks again!

Alltravel
法國
使用應用程式 9個月
DSers 已回覆 2023年5月30日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年11月13日

Quero expressar minha profunda gratidão à Zoe pela incrível assistência que me proporcionou com o meu pedido na Dsers. Enfrentei dificuldades, mas graças à pronta e eficiente ajuda da Zoe, tudo foi resolvido. Muito obrigado pela sua atenção e suporte excepcionais!"

Burners Store
巴西
使用應用程式 7個月
DSers 已回覆 2023年11月14日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年6月10日

I thought I was having a sign in issue but come to find out I was trying to enter DSERS outside of my Shopify account so I got help from Bruna who answered my plea for help immediately and that’s how I found out I was not in my Shopify DSERS account. Thank you so much for your quick response Bruna and helping fix my error!!

Mindy’s Bitz & Pieces
美國
使用應用程式 19天
DSers 已回覆 2023年6月11日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年7月24日

I had an issue this morning with connecting my correct Ali Express account and Echo quickly resolved my issue :) I was very pleased! Thank you for your help, really appreciate it.

mini bubba
英國
使用應用程式 4個月
DSers 已回覆 2023年7月25日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年1月23日

Merci beaucoup Cynthia pour votre aide et votre accompagnement, vous êtes restés avec moi presque 3h pour m’aider à résoudre mon problème, avec une grande écoute !
Je vous la recommande fortement si vous avez un soucis !

Astroglow
法國
使用應用程式 27天
DSers 已回覆 2024年1月24日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年6月23日

Fast and effective service. They solved my problem in a short time. Thank you so much Cynthia for your help!!

Virtual Megazi
巴西
使用應用程式 9個月
DSers 已回覆 2023年6月27日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team