整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年8月19日

Sylvia was great help to me in solving an issue! Amazing customer support! highly recommend this app for your fulfillment service!

Cozy Shark
美國
使用應用程式 4個月
DSers 已回覆 2023年8月20日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年8月23日

Neva is the best CS rep I've ever dealt with! Very happy with the product and service I've received from DSers.

Swanky Pawz
美國
使用應用程式 8個月
DSers 已回覆 2023年8月25日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年7月29日

Awesome app and very responsive and helpful customer service. Kylie was especially very helpful in resolving my issues with fulfilment on the app. Definitely Recommend!

classbeauty
英國
使用應用程式 5個月
DSers 已回覆 2023年7月31日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年8月5日

Satisfied with the service. Sandy really explain in detail what's the issue and what to do in the future. Fast and responsive. Keep up the good work, Sandy.

Everys™
馬來西亞
使用應用程式 3個月
DSers 已回覆 2023年8月6日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

編輯時間:2023年9月14日

I changed my 5 star review to 1 actually, I was told that I would be contacted and nothing happened, after the upgrade, they caused so much convenience to hundreds if not thousand of users, then they did another upgrade, where they now destroyed all the mappings. It already has caused so many complications for the seller like me, where I actually not just lost time but also money due to complications.

2nd note: Now they play dumb and said I need to map over 1000s product one by one. Caused a lot of inconvenience.

My Store
美國
使用應用程式 大約2個月
DSers 已回覆 2023年9月3日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2023年7月27日

support answeared quick. Helped me actually with my problem.
App is quite good if you start with DS

Lootdrow
德國
使用應用程式 大約2個月
DSers 已回覆 2023年7月31日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年10月31日

Support ist sehr hilfsbereit und arbeitet sehr schnell bei jedem Problem

Kinder-Palast
德國
使用應用程式 12個月
DSers 已回覆 2023年11月2日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年5月22日

Wonderful service by anticipating needs and actions to my future store, thank you dsers team!
I really did appreciate it

Ary the Frenchy
法國
使用應用程式 5個月
DSers 已回覆 2023年5月23日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年9月30日

They help me import my product into Shopify, it was so easy. Sylvia from the dsers team help me!

SpookyLedMask
美國
使用應用程式 大約1個月
DSers 已回覆 2023年10月3日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年7月25日

Great CS! Very helpful with everything. Also wonderful knowledge on all system and how to explain perfectly to help navigate

Jewelry Hideaway Nook
美國
使用應用程式 3個月
DSers 已回覆 2023年7月27日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team