評價 (31,033)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年11月23日

I faced several problems and difficulties at the beginning

I contacted customer service

The employee Lucy provided me with all the solutions and implemented the solutions herself as well

She was in constant contact until all the problems were resolved and all the inquiries I submitted were clarified

Very happy with customer service of this quality and speed of implementation and response

Revel Smart
沙烏地阿拉伯
使用應用程式 1年多
DSers 已回覆 2024年11月24日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月14日

I recently had the pleasure of being assisted by Rita from DSers' support team, and I couldn't be more satisfied with the experience. She was extremely kind, and attentive. Even though she could not resolve my issue. She pointed me in the right direction to get assistance.

Infinite Variety Marketplace
美國
使用應用程式 7個月
DSers 已回覆 2024年11月17日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年10月16日

Quick solution and friendly support - I had a technical question about DSers, and Olivia from the support team was able to help me right away. She was very competent and extremely friendly. Thanks to her, my issue was resolved in no time. I have rarely experienced such great customer service – thank you so much, Olivia!

Clavioo
德國
使用應用程式 11個月
DSers 已回覆 2024年10月17日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年12月7日

I needed help with an order that was not completed because of some error in the customer ID and Vivian helped me get the order done and was really quick to solve the problem. Thank you so much Vivian!

The Dinokids
澳洲
使用應用程式 4個月
DSers 已回覆 2024年12月9日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月30日

Raphael made my first dropshipping order run smoothly by explaining the process to me in detail and remaining patient while thoroughly answering all of my many questions. Dsers customer service is top notch, definitely makes the dropshipping process seem less intimidating. Thanks again Raphael!

Modern Milk Kids Co
加拿大
使用應用程式 5個月
DSers 已回覆 2024年10月31日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年12月5日

⭐⭐⭐⭐⭐
"I had the pleasure of working with Villanelle from the customer service team, and I can't say enough great things about the experience! Villanelle was incredibly helpful, attentive, and went above and beyond to ensure all my questions were answered. Their professionalism and kindness made the whole process smooth and stress-free. Thank you, Villanelle, for your outstanding service! Truly a 5-star experience."

TrendPop Creations
美國
使用應用程式 4個月
DSers 已回覆 2024年12月9日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年12月12日

Zina was very helpful during the process of linking my Aliexpress account to Dsers. Thank you once again Zina for the assistance/

Comfy Vibe
美國
使用應用程式 接近2年
2024年11月29日

Very nice and helpful Service by Sandy, appricate it a lot, took her time and gave support on every topic came up!
Thanks again, great fulfillment!

Venchii
德國
使用應用程式 8個月
DSers 已回覆 2024年12月1日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月13日

I had trouble resetting my password and verifying my account because I wasn’t receiving any emails, but Rita from the DSers team was a lifesaver! She was not only quick to respond but also incredibly polite and bubbly, making the support experience pleasant and stress-free. Rita guided me through each step with patience, checked my account details, and provided practical solutions. Her friendly and professional assistance turned a frustrating situation around. Thank you, Rita, for going above and beyond—I truly appreciate the 24/7 support from DSers!

JS District
荷蘭
使用應用程式 2個月
DSers 已回覆 2024年11月14日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月14日

Sans was super helpful! I had an issue that had been frustrating me for hours and within minutes Sans helped get it resolved. Shout out to you Sans, thank you so much!

Premium Travel
美國
使用應用程式 5個月
DSers 已回覆 2024年11月17日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team