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I'm new to this droppshipping stuff but I tried for days w trying to figure out my shipping and delivery until I finally gave up and hit the help button..Mr Jessi Li, saved the day for me..he was patient with me being so indigent about how any of this shopify store works..and he give me guidance w screenshots to help me. Then I got stuck again and he fixed everything for me w the international shipping... Thank u so much! Great folks here so next time I won't be so hesitant to hit that help button.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
well, I honestly think Olivia is a really good helper with everything. She's kind, and knows how to manage the situation well
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Darle las gracias a Lennon que me ha ofrecido un gran servicio y una gran ayuda con el tema de que no me aparecían unos pedidos en mi cuenta de AliExpress, agradecerle su servicio y su rapidez de solucionarme el problema
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I recently had the pleasure of chating with Lily, and I'm thoroughly impressed.
Lily's professionalism, and exceptional problem-solving skills were remarkable. She took the time to listen to my concerns, provided clear answers, and went the extra mile to resolve a complex issue efficiently.
I'm grateful for her exceptional assistance
Thank you, Lily, for your outstanding service!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Simply 10/10. Sally really helped me when I needed
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Update: Do not trust these people, today i talked to them again they are completely useless and liars.
I was told that I would be contacted by customer service, did not happen. After the upgrade everything got messed up, all the inventory gone, mappings gone, orders gone. It is completely bad and I am going thru all the mapping and orders one by one, for 1000 skus. I do not appreciate this and will probably switch if I find something else
Hi there
Thank you so much for taking time to write this feedback to us, we appreciate your honesty.
We are sorry that our latest update may have caused some issues, and we are working hard to make sure that everything gets solved. We will take this opportunity to keep on improving to ensure that this doesn't happen again.
Please feel free to contact our customer service team for any updates on your situation, or additional questions you may have.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Essential application for the operation of our store and fast assistance ! Thank you for this service!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Thank you rin for your quick answers , on point and friendly. Helped me a lot
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Great CS! Very helpful with everything. Also wonderful knowledge on all system and how to explain perfectly to help navigate
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Selena was a great help to me! Thanks to her I was able to solve my problem quickly. And provided me a great clear explanation. Thank you Selena!!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team