DSers‑AliExpress Dropshipping , 24,763 則評價

Eden was very patient in answering all of my questions and provided screen shots of how to proceed. It was great service with detailed responses that were clear and efficient. Thank you!

Very good service from Sherry, we had an issue with the order, but she stayed with me during the whole process and at teh end the issue was solved, great service, kuddos to Sherry

Customer service has always been great and responsive. Irene helped me solve some nagging problems. Thank you so much!

pretty good app but dont ever click without looking like and idot (i do the have already do that:)

From the moment I contacted customer support, Wendy was an absolute star. She was not just helpful but truly exceptional in her approach to customer service. I had some complicated issues with my order from DSRers, and honestly, I was expecting a long and tedious process to get it sorted. But Wendy turned that expectation on its head.

Her communication was clear and empathetic. She listened attentively to my concerns and asked pertinent questions that showed she genuinely wanted to understand the problem. It wasn't just about following a script; Wendy was engaging with the issue on a personal level.

The most impressive part was how swiftly and effectively she resolved the issues. It was evident that she has a deep understanding of the company's products and systems. She guided me through the steps I needed to take and, in cases where she needed to take action, she did so promptly. At every stage, she kept me updated, so I never felt lost or forgotten in the process.

Moreover, Wendy's friendly and reassuring tone made a huge difference. Dealing with customer support can sometimes be frustrating, but her demeanor ensured that the entire interaction was pleasant. By the end of it, not only was my problem resolved, but I also felt like I had someone at DSRers who I could genuinely rely on.

In a world where customer support can often feel impersonal and disconnected, Wendy stands out as a beacon of excellence. She embodies what customer support should be about - not just fixing problems but ensuring that the customer feels valued and heard. My experience with Wendy has significantly boosted my confidence in DSRers, and I wouldn't hesitate to reach out again if I need help.

Thank you, Wendy, for your outstanding service! You've turned a potentially negative experience into a testament to the quality and care that DSRers puts into its customer support.

Jully was such a big help. very nice and understanding

Irene was impressively quick to respond when my store was not processing orders because of a server issue. She even checked in with me once the server was back up and running. Really good service!

Selena at the DSers support team really saved my day!! If she hadn't have sorted it out so quickly I would have been pulling my hair out!! Thank you!!

I'm extremely grateful for the outstanding assistance I received from Adel. She not only promptly resolved my issue but also went above and beyond by providing additional information and clear guidance through screenshots. Adel's expertise and willingness to share shortcuts significantly improved my experience, making tasks much more manageable. I want to express my sincere appreciation for her exceptional support, which has truly made a positive impact. Thank you, Adel!

DSers has transformed my dropshipping business on Shopify. With seamless AliExpress integration, bulk order management, and powerful automation features, it streamlines operations and saves time. Highly recommended for any dropshipper looking to boost efficiency.