評論 (7,214)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年4月3日

Aura Ave
加拿大
使用應用程式 30天
DSers 已回覆 2024年4月6日

Hello,

Thank you for your rating.
Please feel free to share any thoughts you may have on how we can improve.
We are always happy to hear new suggestions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年4月2日

RetroDeck
西班牙
使用應用程式 22天
DSers 已回覆 2024年4月6日

Hello,

Thank you for your rating.
Please feel free to share any thoughts you may have on how we can improve.
We are always happy to hear new suggestions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年1月13日

EleksTube IPS Global by EleksMaker
日本
使用應用程式 20天
DSers 已回覆 2024年1月16日

Hi there
Thank you so much for taking the time to leave this rating.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年11月2日

Veroqua
美國
使用應用程式 大約1小時
DSers 已回覆 2024年11月3日

Hi there,

Thank you for your review, all feedback is important to u.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

2025年6月17日

I had a problem that was making my operation difficult, but I contacted Fiona and she helped me with my problem. Thank you very much Fiona!

Luxo no Lar
巴西
2025年6月17日

Maria von DSers hat mir heute extrem gut und schnell geholfen per Live-Chat.Ich kann DSers und Maria sehr empfehlen.

KahuPaw
德國
2025年6月17日

Wendy was very patient and solved my problem. Really appreciate the help and efforts taken by dsers to solve problems. Amazed by 24*7 customer service.

Zonvoo
美國
2025年6月16日

Rimberio Store
阿拉伯聯合大公國
2025年6月16日

Merci à Teresa efficace et très aimable

AURA
法國
2025年6月16日

“Daryl was amazing!”
He quickly solved my issue and explained everything in a way that actually made sense. Super helpful, patient, and easy to talk to. Really appreciate the support!

MYLUNEL
加拿大
2025年6月15日

Muy buena atención, siempre responden mis solicitudes lo más rápido posible, full recomiendo

REC CLIPY
智利
2025年6月15日

Chloe solved my problem. Really helpful and saved me a lot of time

My Store
越南
2025年6月15日

Chloe did amazing job, 1/2 minutes reply and fix! best service!

MX Savage
愛沙尼亞
2025年6月15日

Chloe from DSers has been amazing! Super responsive, helpful, and always ensures my orders run smoothly. Great communication and reliable service—highly recommend her!

Shopsyde
加拿大
2025年6月15日

Chloe was super fast ,kind and patience , she helped me a lot ...Thank you!!

LullaBimbi
美國
2025年6月14日

It's a wonderful app and they have wondeful assistans as well haha so thank you Fiona for everything. You were amazing and very lovely with me, I'll remember it really like huh ❤️

Oh My Gooosh
法國
2025年6月14日

Great customer Service, Selena was very helpful ⭐️⭐️⭐️⭐️⭐️

Budget Baby Co
英國
2025年6月14日

Je tiens à vous remercier sincèrement pour l’assistance que vous m’avez apportée. Votre réactivité, votre professionnalisme et votre patience ont grandement facilité le traitement de ma demande.

Je vous suis reconnaissant(e) pour la qualité de votre accompagnement et pour le temps que vous m’avez consacré.

Avec mes salutations les plus distinguées,

FlyZeen
比利時
2025年6月14日

Amazing support from Sandra! Super responsive and helpful. She solved my issue quickly and professionally. Thank you DSers team!

Laxina Store
以色列
2025年6月13日

Customer service / response time is top notch!

Bonkers for Tech Toys
加拿大
2025年6月13日

muy atentos y rapidos en responder

clickanddrop
西班牙
2025年6月13日

Thankyou so much to Aurora for the help to a problem I had spent hours trying to solve today. Aurora was quick to respond, with clear instructions. Will definitely be using the live chat function for support again in the future if needed.

Sage Spirit Jewelry
英國
2025年6月13日

Horrible service placed two order from my store and neither were fulfilled

VogueNix
美國
2025年6月13日

Huge shout out to Frankie from the Dsers customer service team. He was extremely knowledgeable, quick, and sent screenshots so I could see exactly what he was talking about. He helped me resolve my issue in less than 5 minutes and guided me along every step with patience and skill. 100% the best customer service I've ever received.

PocketBreeze
美國
2025年6月12日

Lydia was very helpful and patient. Thanks to her help and support I was able to solve big problem. Truly appreciate her efforts . Thanks a lot again Lydia

Cute Munchkins
英國
2025年6月12日

Me ha atendido Rita y otras veces otras personas que no recuerdo ahora . Rita ha sido excelente e impecable en sus respuestas ayudándome a solucionar todas las dudas inmediatamente. Así da gusto trabajar con una plataforma como Dsers!

ECO PET FRIEND
西班牙
2025年6月11日

I had a lot of help and a clear understanding on how to operate everything. Thanks to the customer service which was very impressive with response time and the knowledge. THANK YOU 100x OVER!!

Greatest Goodz
美國
2025年6月11日

kick2wear
法國
2025年6月11日

very good service, kimi was very helpful

SnappiSpot
荷蘭
2025年6月11日

muy buen atencion al cliente

AIRELUX
西班牙
2025年6月11日

I'm very happy with the support. Wendy was very kind, replied promptly and helped me to solve my problem. Thank you, Wendy!

Gentle Purrs
澳洲
2025年6月11日

Excellent customer service. I had a rockstar agent on the line. I had issues for weeks and then finally I got the right per. Yey Dsers

Essential Lady
美國
2025年6月10日

grupo do suporte muito eficiente , fui atendido pelo zico ele foi rapido em solucionar o meu problema recomendo muito a dsers

Pollydiscount
葡萄牙
2025年6月9日

Rita was a good help for me, she is always available to help and support. Thanks :)

Xs & Os
葡萄牙
2025年6月9日

TRENDSCARTS
加拿大
2025年6月9日

DEsers saved me. more than once! if your a newbie like me. neck deep in digital trouble. and you're 68 yo; this is daunting. Dseers saved me!!

Femme Fatale Fashions
美國
2025年6月9日

Très professionnel et excellent savoir-faire

Wavez
法國
2025年6月9日

Service à l'écoute. Merci à Zoey pour son aide précieux :)

Libellée.ch
瑞士
2025年6月9日

I had the privilege of working with Blanca from the Dsers Support Team, and I’m honestly blown away by the level of service I received. From start to finish, Blanca went above and beyond to ensure that my experience was seamless and that my issues were resolved quickly and effectively.

Blanca was not only incredibly professional but also very patient and understanding. She took the time to listen to all of my concerns and offered thoughtful, clear solutions that were tailored specifically to my needs. What stood out most was her genuine dedication to making sure I was completely satisfied.

Not only did Blanca respond promptly to all of my inquiries, but she also followed up to ensure that everything was running smoothly after the issue was resolved. That level of care and attention to detail is hard to come by these days, and it truly sets Dsers apart.

Blanca’s communication skills are impeccable. She was able to explain complex technical details in a way that was easy to understand, and her calm, friendly demeanor made the entire process feel stress-free. I truly felt supported and valued as a customer throughout the entire experience.

If you’re looking for top-tier customer service, Blanca is the person you want to work with. Her professionalism, knowledge, and dedication to customer satisfaction make her an invaluable asset to the Dsers Support Team. I couldn’t be more grateful for her assistance, and I’m now a loyal customer because of her excellent service.

Opulent Glow
巴基斯坦
2025年6月8日

I had an excellent experience with DSers' support! Aurora was extremely helpful, patient, and quick to resolve my issue with removing a store and guiding me through the next steps. Her service was top-notch, and I really appreciated her clear communication and professionalism. Thank you, Aurora and the DSers team!

ConforLife
巴西
2025年6月8日

Frankie was very helpful and VERY quick. was patient with my frustration as well!

Shop Mountify
英國
2025年6月8日

"Daryl has been phenomenal by taking our shop step by step. Great Job

Lena & Miles Exquisite Boutique LLC.
美國
2025年6月8日

Customer support is fast and helpful! Zoe was really nice.

My Store
墨西哥
2025年6月8日

⭐️⭐️⭐️⭐️⭐️ Outstanding Support from Zoey!

I’m incredibly happy with the service I received from Zoey! From the very beginning, she was attentive, patient, and professional. She answered all my questions clearly and promptly. Her friendliness and dedication made the entire experience smooth and pleasant. ✨

Kudos to the DSers team for having such a great team member! I definitely recommend their support!

PetJoyShopUSA
巴西
2025年6月7日

Support is outstanding.

Dropitme
印度
2025年6月7日

Zico was incredibly helpful and professional!
He answered all my questions clearly and patiently. His support made everything much easier to understand. I truly appreciate the excellent service. Highly recommend Zico — thank you again!

Delicia Shop
英國
2025年6月7日

CONSIGLIO SANDRA E' UNA PERSONA SPECIALE , GENTILE , PREPARATA E MI AIUTATO PASSO PASSO A RISOLVERE IL PROBLEMA TECNICO CHE NON RIUSCIVO A SCARICARE I PRODOTTI ALIEXPRESS NEL MIO STORE .GRAZIE ECO RISPARMIAREENERGIA N.FRANCESCHINI DIRETT.CEO

ECO-RISPARMIARE ENERGIA
義大利
2025年6月6日

www.artiregalo.com
義大利
2025年6月6日

Mary
Jun 6, 2025
Thank you, Rita for being so very helpful in solving my problem. I appreciate your kindness and patience with my many questions. I feel confidant that I can now move forward with my project. Thank you so much!

MColton
美國
2025年6月6日

Thank Maria

Devocione
美國
2025年6月6日

Super Mitarbeiter schnelle antwort hilfsbereit nette mitarbeiter TOP

Vivatec
德國
2025年6月6日

Tess was super helpful and kind. She explained everything in a very clear way and answered all my questions quickly. Really appreciated the professional and friendly support ! made everything much easier to follow. Thank you so much Tess!

Photura
美國
2025年6月6日

Sandra from DSers and also her colleagues were extremely helpful and very friendly. They were trying to help me with my problem immediately and found a quick solution. Thank you for the amazing support!

activemixx
德國
2025年6月6日

customer service is always on point also really easy to use

Michis Felices
墨西哥