評價 (31,040)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年10月29日

I had a fantastic experience with DSers support, thanks to Sandy! She was incredibly responsive and knowledgeable, guiding me through my concerns with clear steps. Sandy’s friendly demeanor made the process feel personal, and she went above and beyond to ensure I understood everything. I now feel confident using DSers. Highly recommend their support, especially if you get Sandy!

TopThings
瑞典
使用應用程式 10個月
DSers 已回覆 2024年10月30日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年11月4日

I've been using DSers for a while now, and it has significantly streamlined my order management process. The app is super easy to navigate, and it integrates smoothly with Shopify, making it a must-have for anyone doing dropshipping. It saves me so much time, allowing me to fulfill orders quickly and focus more on growing my business.

Special shout-out to Raphael from the support team! He was incredibly helpful and responsive, guiding me through every step with patience and expertise. Raphael made sure all my questions were answered and even provided extra tips to optimize my workflow. DSers has not only a great app but also an amazing support team that genuinely cares about its users. Highly recommended!

FlyCleats
巴基斯坦
使用應用程式 大約1個月
DSers 已回覆 2024年11月5日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年10月30日

I had a product that needed to be fix and it they where there for me every step of the way.

Fashion Little Box
美國
使用應用程式 1年多
DSers 已回覆 2024年10月31日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年11月18日

Rfimp was outstanding. They jumped right in to check my warning. All is good. I appreciate the quick response. Thank you - I will sleep better tonight now that I have that taken care of. This App is awesome to work with.

Urban Refinement
美國
使用應用程式 9個月
DSers 已回覆 2024年11月20日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年12月13日

Maria has been absolutely amazing! She helped me with everything I needed and provided top-notch support. She's truly a lifesaver, and I would say she's #1 in customer service. Highly recommend her for anyone looking for excellent assistance

LUMEO
摩爾多瓦
使用應用程式 5個月
2024年11月20日

I will rate Myra 5 stars. I was chatting with another agent who was not responding to my questions. Myra came into the chat quickly clarified some answers to my previous questions. As well Myra was able to efficiently provide resolution-based answers for the remaining questions. Myra deserves 5 stars she is very knowledgeable and is a true asset to Dser.

Joe Rita Pet Supply
美國
使用應用程式 4個月
DSers 已回覆 2024年11月21日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年10月22日

Zico was amazing !!! Helped me with my issues and even took an extra step as to informing me on another feature I wasnt aware of . 5 stars to you Zico !!!

Queen And Jewels
美國
使用應用程式 12個月
DSers 已回覆 2024年10月24日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年12月12日

Chloe from Dsers was an absolute gem of a person she was super fast in responding to my needs and helped me along the way. I was so stressed earlier but with Chloe guidance and help i was able to actually understand what was wrong and how to correct my mistakes. Thank you Chloe very much once again and you are a superwomen !!!

Mum's First Choice
阿拉伯聯合大公國
使用應用程式 4個月
2024年11月23日

I recently started using the DSers app on Shopify for managing my dropshipping business, and it has significantly streamlined my order management process. The app integrates smoothly with Shopify, making it easy to automate order fulfillment and find products. I was initially attracted to DSers because of its bulk ordering feature, which saves me a ton of time compared to placing orders individually. The app also makes product sourcing much simpler with access to a wide variety of suppliers and the ability to import products in just a few clicks.

What really stood out for me, though, was the customer service experience I had with Elora. When I encountered some setup challenges, Elora was incredibly helpful. She was patient, knowledgeable, and walked me through every step needed to resolve the issue. Not only did she address my immediate concerns, but she also provided some additional tips for optimizing my product sourcing and order processing in DSers. Her guidance made a real difference in how quickly I was able to get up and running with the app.

Overall, DSers has proven to be a valuable tool for my dropshipping business, and the customer support from Elora was a big plus! If you’re looking for a Shopify app to streamline dropshipping, DSers is a great choice—especially with knowledgeable support reps like Elora ready to help.

Cooksentials
加拿大
使用應用程式 19天
DSers 已回覆 2024年11月25日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年11月7日

I received an order in my Shopify store but the spplier does not exist knowing that I am a beginner with Shopify but thanks to the help of Krystal and the advice he provided me I managed to place my order with another supplier. Really excellent service and good support. thank you Krystal

Sport Amateur
加拿大
使用應用程式 3個月
DSers 已回覆 2024年11月10日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team