評價 (30,133)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年9月23日

Bruna is very knowledgeable and professional. Bruna provide excellent customer service. Bruna handle my problems efficiently and effectively. Bruna solved all my problems quickly and answered all my questions. I rate Bruna and DSERs five stars! I recommend DSERs app to anyone. If I ever need help I hope I get Bruna again! Great experience and fast service. Thank you very much!

Shop Q’s Kids LLC
美國
使用應用程式 1年多
DSers 已回覆 2023年9月25日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2022年8月28日

I needed help fixing something while ordering an Item, but got stock. I contacted the DSsers support team and a great person named Nephele helped me with everything. Thank you very much for all the good work :)

Manlina
加拿大
使用應用程式 1年多
DSers 已回覆 2022年8月29日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2022年11月10日

Ali Express is awful. Not dependable. Your whole store can be ruined. It's impossible to run a business using this as your source. Some problems you will run into is Vendors showing items in stock when they are actually out of stock. You may not find out until your shipment is overdue or if you ordered two items from the same vendor they send one and not the other because it's out of stock. Lucky for me I order the product for myself first to avoid problems with my customers. If the product isn't good I don't add it to my store. Too many issues. Their top priority is to get your money first. Expect to be sent anything or incomplete orders and it's your word against theirs. It's not easy getting ALL of your money back when issues arise.

B X D GOODS
美國
使用應用程式 1年多
DSers 已回覆 2022年11月12日

Hi there
Thank you so much for taking time to write this feedabck to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2022年11月13日

I have a great help from Tracy. She was very patient, answered my questions from walking me through all the steps and we did it. she is the best.

KENILUXE
美國
使用應用程式 1年多
DSers 已回覆 2022年11月13日

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年4月1日

Olivia has been very kind to me and helpful. Thank you so much.

BunkerNation
法國
使用應用程式 3個月
DSers 已回覆 2024年4月2日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2022年2月24日

Thank you so much Jenny for your help with my Dsers account!! you are the best and I wish you the best.

Maison Malin
比利時
使用應用程式 1年多
DSers 已回覆 2022年2月24日

Hi Maison Malin,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年8月6日

I usually don’t leave reviews. However, I was very pleased with Dser support team. I was having issue figuring out how to fulfill orders and get tracking . Frustrated I decided to reach out to Dser’s support team. They helped me VERY quickly and Was very thorough. Only took less than 15 mins to help and made they very easy to understand. I HIGHLY RECOMMEND!

Wellnessgearnow
美國
使用應用程式 1年多
DSers 已回覆 2023年8月7日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

編輯時間:2022年9月16日

aurora was very helpful and fix my issue in a timely manner and made sure everything was correct very nice to work with

505 ssg
美國
使用應用程式 1年多
DSers 已回覆 2022年6月8日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

編輯時間:2022年12月19日

Everything is fine!!!!!!!!!! Always great support!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Abundance Boutique
美國
使用應用程式 1年多
2021年11月2日

Great app. From customer support specialist to another, got a great support from Lena <3. Thank you!

Shipmart
巴西
使用應用程式 1年多
DSers 已回覆 2021年11月2日

Hi Shipmart,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team