整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
編輯時間:2023年2月1日

They can be extremely slow! The remapping has taken over 20 days and still needs to be done. If they told me they could not help in the first place, then I would have done it myself 100 times!

Rosery Poetry
法國
使用應用程式 8個月
DSers 已回覆 2022年7月5日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2022年1月6日

hello thank you.for first experience is´t not easy to conclued a command.so a little is always welcome.

Ribambelle
德國
使用應用程式 8個月
DSers 已回覆 2022年1月6日

Hi Ribambelle,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2021年3月28日

It would be a nice app, but you can't handle it on a mobile phone. There is no zoom or focus or scrolling possible in some areas. Thats sad, makes it pretty useless if I need a desktop to process an order. Tried it with different browser and even a desktop version on my phone. But I don't get to the area I want, the focus stays the same, inside an unwanted area, and there is no scrolling and zooming possible.

Pure Bracelets
奧地利
使用應用程式 7個月
DSers 已回覆 2021年3月28日

Hi Pure Bracelets,

We really appreciate your review of our App. We will take your suggestions into consideration and develop a more mobile-friendly version! We are grateful that you took the time out to leave such a thorough comment to us. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2020年4月19日

once in a while the dsers bug is not back, the app is missing more, it cannot happen, there are thousands of companies that depend on the app, I need to edit the product and it is not working in any store, the problem is not just me

Prezane
巴西
使用應用程式 6個月
DSers 已回覆 2020年4月19日

Hi dear team ! I am sorry to hear that you have issue to when using DSers. Could you please tell me more detail about the bug you met with? Any detailed information would be very helpful. Team will help to check. Please contact support@dserspro.com to get support. Have a nice day

2022年7月30日

The online team for this app has been helpful to me. It will still take me more time to decide on a higher star rating.

eaarcom
澳洲
使用應用程式 6個月
DSers 已回覆 2022年7月31日

Hello!

Thank you for your comment and review!
Glad to hear that the team has been really helpful.
Don't hesitate to contact us again if you need help, we'll be happy to assist.
Looking forward to your future rating and happy dropshipping.

DSers Team

2022年8月26日

Have fulfilment issue showing at my shopify backend when order generated, Shopify automatic requested fulfilment but somehow DSers declined, and been many days still the same. pro: reached out to Live chat, get responded very fast, [Colin] helped out to check as order was fine. con: annoying towards at the end, which is the live chat team have "review" KPI to achieve, very pushy to the user to leave good review. even I was already jump on start writing this, but they are double/triple check if the user leaving the review... tbh: not very good user experience for the pushy part!!!

White Champaca
澳洲
使用應用程式 6個月
DSers 已回覆 2022年8月28日

Hi

Thank you for your review! We apologize if you feel pushed about the replying review because we are trying to get proper feedback. DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2022年8月8日

Wang helpt me to fix the link to my store. He was really nice and quick. Great service at messenger. :D

easystuff
瑞典
使用應用程式 5個月
DSers 已回覆 2022年8月9日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年3月16日

Need help it’s not supported I don’t know what to do with this issue I have five products on my store I don’t know if this would affect the issue at hand

Tedexplore
美國
使用應用程式 5個月
DSers 已回覆 2023年3月17日

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

2022年5月12日

I just migrated my store to this app. I really like how it allows for bulk ordering and Tang was extremely helpful in navigating how to do this. There are som glitches in the system but overall works really well.

Boss Babez Boutique
美國
使用應用程式 5個月
2022年9月10日

So far I like the app. Jessica from customer service was quick and very helpful. She was awesome. She helped me import my products. Thank you so much.

SportyPrepper
美國
使用應用程式 5個月
DSers 已回覆 2022年9月12日

Hello SportyPrepper,

Thank you for your comment.
Please let us know how we can improve DSers, we'd be happy to hear your thoughts!

Happy dropshipping,

DSers Team