DSers‑AliExpress Dropshipping , 15,825 則評價
A Tracy me atendeu muito bem e solucionou a minha dúvida, muito obrigado. Só acho que deveria ter atendentes em pt sou br, mas n sei se tem
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had help from Catalina. I needed some help with my account and she helped me very good and replies quickly.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Merci pour votre aide ça a été clair pour moi j'aime bien votre logiciel
cordialement merci par avance
Hi,
Thank you for your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
LENA DISPONIBILE E GENTILISSIMA MI HA AIUTATO IN QUELLO DI CUI AVEVO BISOGNO CON PAZIENZA E VOLONTà GRAZIE MILLE
Hi,
Thank you for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Customer support is decent although in my opinion calling someone your friend could seem a little bit unprofessional but I don't mind it. Problem was fixed decently fast even though at the start it seemed that there was a little bit of miscommunication. Over all a decent experience.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Easy to use, costumer care services are friendly and supportive. Ships item to anywhere in the world. I love their service
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Muito bom, aplicativo excepcional, tive um leve problema em fazer a intermediação mas foi resolvido rápido.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Had a problem with tracking numbers and Zoe explained and solved the issue. They have a nice customer service
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Chris:
Chris was helping me amazing! Very detailed answers and he took really the time for me.
Thanks!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Today was my first support request ...
Joy from DSers support team ,she was really helpful , professional , understanding , knows how to deal with customers in a great manner ...
and solved my problem in a very short time ...
Joy gave me a great impression of how DSers support team handle and solve customers problems .
Update -1 : problem not solved ..yet !!
contacting support team again now ... !
Update - 2 : Issue resolved .. and Support team found the causes of the problem..
and for me as an old software developer the explanation is very acceptable ..
they also , gave me alternative work-around using DSers app itself ...
Thank you for your effort solving my problem .
i really appreciate your valuable help ..
Hi there!
Thank you for updating your review
I've been made aware that you are facing an issue with your account, to link to AliExpress.
Our customer service team has contacted you with the guidelines to solve everything.
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team