評論 (31,678)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2025年2月18日

I've been using Dsers for many years, but recently I've been having problems every day when placing orders... Now I literally can't process ANY order, with the following error message: "AliExpress found a CPF issue. Contact your buyer to check CPF accuracy "

All orders with the same message, all of them! There's nothing wrong with the customers' CPF, it's a bug in the platform that no one solves... If anyone can help me I'd be grateful, as I have hundreds of orders to send!

Loja Beauty Boss
巴西
使用應用程式 2年多
DSers 已回覆 2025年2月20日

Hello!

Thank you for the feedback! If you need anything else, don’t hesitate to reach out.

You can contact us anytime

DSers Team

2024年12月19日

Avoid DSers and their suppliers on Tmall at all costs! Mislabeled products, zero accountability, and endless excuses. I had to pay out of pocket to fix their mistakes while my orders remain on hold. They don’t care about their customers—don’t let them ruin your business too!

Club Rehab
美國
使用應用程式 7個月
DSers 已回覆 2024年12月23日

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年12月15日

Easy app to use and connect however;

Check on dsers after your 14 day free trial, they automatically charge you for the pro subscription $50 a month after the 14 days without asking or letting you know, instead of going to the basic $0 plan.

Dr Neat
澳洲
使用應用程式 大約2個月
DSers 已回覆 2024年12月23日

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2025年1月17日

I signed us with the basic plan (12/2024) which is "forever free" and cancelled the plan shortly after AND UNINSTALL the app as i didn't think this company would be the right fit for the business i'm trying to get into.

Today 17/01/2025, my bank account was charged $49.90 for a pro plan that i did not subscribe to. This is absolutely ridiculous. Please refund my money to my bank account. Why would you charge me for a plan i DID NOT subscribe to?? Doesn't that constitute stealing?

I already emailed your support staff at support@dserspro.com and waiting for a response so please DON'T ask me to shed any more light on this situation. It's really simple - You charged me $49.90 for something i did not subscribed to and now i am requesting my refund.

TK's Jamaican Athleisure
美國
使用應用程式 1天
DSers 已回覆 2025年1月20日

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年12月18日

Ordered samples. Horrible shipping and communication. Products NOT as described. Will delete the app after finishing this review. One star is generous!

Lumina Local
美國
使用應用程式 23天
DSers 已回覆 2024年12月23日

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2025年1月11日

pls turn off my autopay

MR VED SHOP
印度
使用應用程式 17天
DSers 已回覆 2025年1月13日

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年10月13日

The worse customer service. The app sucks they don't tell you the important things like tax exemption or that it takes your customers over 3 weeks to receive their products. I wish I could give 0 stars to these clowns

Kick Flippin
美國
使用應用程式 3個月
DSers 已回覆 2024年10月15日



Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年11月2日

This app is awful. They use AliExpress and the sellers on there on not to be trusted. Just seems like a giant scam.

SmartHomeFinder.com
美國
使用應用程式 15天
DSers 已回覆 2024年11月3日

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年10月24日

Open This Dsers

Melions brother
美國
使用應用程式 大約1個月
DSers 已回覆 2024年10月27日

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年9月5日

I found that DSers-AliExpress Dropshipping is probably a great thing to have but I find the App itself very intrusive. My privacy is very important to me and it seems to be in every aspect of my computer. Please remove DSers and cancel any future correspondence.

Chloe's Purr Tees
加拿大
使用應用程式 2個月
DSers 已回覆 2024年9月8日

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

What do you mean by intrusive? We do not share any private data

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team