• 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星

I am getting an error message that the app is unsupported in shopify. I am seeking some help on this. Will i have to delete all my products that i have uploaded on my store.

使用應用程式 大約1年
DSers 已回覆 2023年7月19日


Don't worry, DSers is here to stay!
Due to Shopify's updated detection system, you may see 'DSers unsupported'.
Please be assured that this will not affect your business and we are working with Shopify to solve this issue as soon as possible.



I am a new seller and probably it will take time to get used to the different features of autods, however, I think navigation could have been much simpler. Probably you would understand if you see the platform from a new user perspective.

RTR mart
使用應用程式 大約1小時
DSers 已回覆 2023年9月18日


We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team


Lily was so super helpful walking me through the order fulfillment process with Shopify. I give Lily herself a 5 star for her customer support! The app itself gets a 3 star. While it'd be sooo much easier if Dsers was integrated properly with Shopify to simply click on the "Request Fulfillment" from a store owner/user experience perspective, Lily made this process headache free, easy to understand, and so easy to follow with her instructions and screenshots. Thank you so much Lily!

Diamond Wolf Emporium
使用應用程式 4個月
DSers 已回覆 2023年6月27日


Thank you so much for your review. We are glad to know that you like dropshipping with DSers. We strive to provide our users with high-quality service to answer all the questions for them. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team


Why is the DSers app being reported as incompatible with Shopify? I installed it on July, 6 and used it for a few days, but now the platform has been informing about this incompatibility. Can anyone help me on how to proceed?

9idades Outlet
使用應用程式 7天
DSers 已回覆 2023年7月16日


The issue is cause by an old Shopify API error, but will not affect your business and you can continue to use DSers normally.
We are working with Shopify to solve this issue as soon as possible.

DSers team,


After having the Basic version more than 1 year we move to the paid Advanced subscription as it promised a better tracking service of Aliexpress tracking numbers, sadly that option never fully work as every time the supplier changed the tracking in AliExpress DSER didn't make the proper update in our web, they told us the only way to keep the tracking updated is by using the extension in chrome manually every day, but the most important, we changed to this plan to have a proper tool that could help us change the prices when the suppliers increase them in Aliexpress, THIS NEVER WORKED, not eve once, we contacted customer support more than 20 times because of this and the just gave us vague answers and never a solution, the last week we barely make profits as most of the products didn't have their prices updated, they insisted that their tool takes 24-48h, but we see is not true, there are many products mapped correctly in DSER that have old prices for weeks, terrible customer support, right now looking for a proper tool that provides the right features they advertised and move this tool back to the basic free plan.

使用應用程式 大約2年
DSers 已回覆 2023年3月20日


Thank you for your comment.
We know we say that a lot, but every feedback matters!

We are sorry that this issue is taking a long time to get fixed.
Our tech team is still actively working on it!
Our support team will keep you updated on the evolution, but feel free to reach out to us anytime!

Happy dropshipping!
DSers team


Since Oberlo was sunsetted and Dsers introduced this app has proven to be very useful but it really needs to be updated so that it is supported by shopify.com I've so many products linked through Dsers and AliExpress the flow needs to be more synchronized so it doesn't take up so much time.

使用應用程式 9個月
DSers 已回覆 2023年3月17日


Thank you for your review, every feedback is important to us.
Could you give us more feedback about what you mean? Do you think our synchronization from Shopify to DSers is too slow?

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service

DSers Team


Installed free plan to check. App is slow to response to any command like delete a product. Also, This plan does not have price automation, so I am not sure about speed of price changes on my website.

使用應用程式 4個月
DSers 已回覆 2023年2月12日

Hi there
Thank you so much for taking time to write this feedabck to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link

DSers team


Need help it’s not supported I don’t know what to do with this issue I have five products on my store I don’t know if this would affect the issue at hand

使用應用程式 5個月
DSers 已回覆 2023年3月17日

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods

Here is the email address & official messenger link of DSers customer service

DSers Team


estou tendo problemas com o DSERS preciso de suporte para resolver a minha situação porque estou querendo procesar os meus primeros pedidos na plataforma porem esta aparecendo um erro nele que nao me permite liberar para o receber os pedidos dos meus clientes... entre em contato no e-mail so que ate agora nao tive resposta

使用應用程式 8個月

En pitänyt siitä, että Dsers sai kaikkien asiakkaiden tiedot, niidenkin, jotka olivat asioineet ennen soveluksen liittämistä Shopifyihin. Koin sen epämiellyttävänä ja koin, että petän asiakkaani, kun sallin heidän tietojensa siirtymisen Kiinaan, jonne heillä itsellä ei kontaktia.

使用應用程式 2個月
DSers 已回覆 2023年7月23日


We understand your concern, but there is sadly no solution to this issue, as a supplier will not be able to send the product to your buyer if they don't have the name and address.
Alternatively, you can first send all the product to a third party first, then send out the package again, but the price would be extremely high and reduce your profits.
If you are uncomfortable with Chinese suppliers having access to your customers' details, dropshipping might not be the right business for you.

I hope you understand,

DSers team