評價 (30,801)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年9月3日

The attendant was very attentive and helpful. However, she was unable to resolve the problem.

Pet Store ED
葡萄牙
使用應用程式 7個月
DSers 已回覆 2024年9月4日

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年11月22日

Vivian excelente no atendimento.

Mi Mimei Brasil
巴西
使用應用程式 2天
DSers 已回覆 2024年11月24日

Hi there,

Thank you for your review, all feedback is important to us.

Please drop our customer services team a message via on any below methods if you need any more help.

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

2024年7月18日

Não consigo entrar no APP porque pede senha para entrar sendo que eu nem criei a senha. Quando vou por a senha ele sai da tela muito confuso. No dsers não tem problema. O problema é quando vou entrar no aliexpress.

Ylisaofertas.com
巴西
使用應用程式 3個月
DSers 已回覆 2024年7月21日

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年8月13日

legal

PromoExpress
巴西
使用應用程式 大約1小時
DSers 已回覆 2024年8月15日

Hello there!

Thank you very much for your review. Feel Free to share more details about what you mean.
We'd be happy to hear more from you.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年6月10日

The customer support is next level brilliant. However I feel the pricing within DSer is slightly confusing. Even if you select product synchronisation with another country all prices are in US dollars. Be aware of this with pricing items in your store if not trading in US dollars.

Days of Spring
澳洲
使用應用程式 5個月
DSers 已回覆 2024年6月12日

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年6月9日

Je viens de commencer à utiliser cette application.

Marosy29boutique
法國
使用應用程式 3個月
DSers 已回覆 2024年6月10日

Hello,

We're glad to welcome you to DSers!
Don't hesitate to contact us in the future if you need help!

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年5月4日

O aplicativo é bom, mas tem algumas funções muito importantes restritas apenas a quem assinar um plano mensal com eles(ex: a atualização de estoque dos fornecedores para dentro da nossa loja).

Fesi Store
巴西
使用應用程式 5個月
DSers 已回覆 2024年5月5日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service to give us more details about your issues.

DSers team

編輯時間:2021年9月2日

En attente de résolution de problème, je reviendrais changer l'évaluation quand ce sera réglé ! Pris en charge par Bruna

Ma Culotte Menstruelle
法國
使用應用程式 接近3年
DSers 已回覆 2020年12月30日

Hi dear Ma Culotte Menstruelle !

We are so sorry that you are facing issue currently. Team has been communicating with Ali team since we got your feedback.

As you mentioned, before, there is no such issue and it happened all of a sudden. Team needs time to confirm details with Ali team, work on a fix accordingly, and test very carefully to make sure no other error happens when we solve your issue since the feature is important to all of our users.
We thank you very much for your understanding and patience. We will put the solution online very soon after we make sure the fix is completely OK.

Have a good day.

Best,
DSers team

2022年7月13日

não funciona 100% - mas os atendentes sempre resolvem com presteza e rapidez. A jenifer é excelente!

MAJU STORE
巴西
使用應用程式 接近3年
DSers 已回覆 2022年7月13日

Hello Maju Store.

Thank you for taking the time to leave a review.
Could you share your thoughts on what we could improve?
This would help us to make the experience even better for all our users.

Thanks a lot and happy dropshipping!

DSers Team

2022年6月14日

Just migrated to Dsers. unsure yet of the usefulness of app. have yet to explore further. A pleasant experience I had with Dsers was my encounter with their staff Ms Jenny Bayat. She had been very helpful & professional in her approach. Sincerely it was a pleasant experience! Importantly I managed to rectify the migration hiccup issue thru her help. Thk you Jenny & Great Job! Thk you also Dsers! Rgds Helena

Hats Idea Store
新加坡
使用應用程式 2年多
DSers 已回覆 2022年6月14日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team