評論 (32,167)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2025年3月25日

L'assistenza di Celia è ottima, purtroppo l'applicazione si può molto migliorare, sia in termini di BUG che in termini di mettere la lingua in italiano anche per le traduzioni prodotti senza dover andare sempre in google traduttore. In attesa di nuovi aggiornamenti.
Grazie ancora a Celia per l'assistenza.

Eclisse Electric
義大利
使用應用程式 5個月
DSers 已回覆 2025年3月31日

Ciao,

Grazie per il tuo feedback! Siamo felici di sapere che Celia ti ha fornito un’ottima assistenza. Apprezziamo molto i tuoi suggerimenti e li prenderemo in considerazione per migliorare l'applicazione, inclusa l'ottimizzazione della lingua italiana.

Se hai bisogno di ulteriore supporto, non esitare a contattarci!

DSers Team

2024年12月10日

The platform can be a little frustrating, especially when a supplier is no long er selling the item, but it sold on your website. Then you have to try and remap a new supplier. Today after being frustrated, I reached out to the help option via live chat. My support person not only remapped everything but was able to walk me through with new suppliers.
She was great! Thank you

Midwest USA
美國
使用應用程式 大約1個月
DSers 已回覆 2024年12月12日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2025年3月28日

Elora is very helpful, I'm putting 4 star because the app has some bugs and can have a more user friendly UI

Veyora
加拿大
使用應用程式 2個月
DSers 已回覆 2025年3月31日

Hi,

Thank you for your feedback and for recognizing Elora’s helpfulness! We truly appreciate your suggestions regarding the app’s interface and bugs. Our team is always working to improve the user experience, and your input is valuable in that process.

If you need any further assistance, feel free to reach out!

DSers Team

2025年3月20日

Wendy was helpful in guiding me through DSers! She answered my questions clearly and made the process easier. Thank you, Wendy !!

Ease & Feast
澳洲
使用應用程式 大約2個月
DSers 已回覆 2025年3月24日

Hi,

Thank you for your kind words! We’re so glad to hear that Wendy was able to guide you through DSers and make the process easier for you. Our team is always here to help!

If you ever need further assistance, don’t hesitate to reach out again.

DSers Team

2024年11月28日

Rin, my Customer Service Rep, was fantastic! DSers offers 24/7 live support to help you navigate the learning curve and tackle the technical details with ease. The platform needs UX improvements but over all Great service.

Shoe Fetish, LLC
美國
使用應用程式 27天
DSers 已回覆 2024年12月1日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2025年4月9日

Selena, was very helpful. was able to fix the issue.

Chills Pet Pals
加拿大
使用應用程式 大約3年
DSers 已回覆 2025年4月11日

Hi,

Thank you for taking the time to share your experience! We’re happy to hear that Selena was able to help you fix the issue—our customer service team always strives to provide fast and effective support.

If you ever have more questions or need assistance in the future, feel free to reach out anytime.

DSers Team

2024年12月2日

4 stars for quite fast replies to my emails, but still loved the customer support being kind and very helpful.
Would be better if there was a direct access to customer service from the app rather then have write an email.

VAURI
義大利
使用應用程式 3個月
DSers 已回覆 2024年12月3日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2025年2月28日

i love Teresa , he is soooo helpful i had very amazing day with him .
he trying to solve the problem Easly and smoothly .

EVEREST
英國
使用應用程式 大約1年
DSers 已回覆 2025年3月5日

Hello!

Thank you so much for sharing your positive experience! We're thrilled to hear that Teresa was able to help you and make your day better. Our team is dedicated to providing smooth and helpful service, and it's great to know that Teresa made a difference for you.

If you ever need further assistance, don't hesitate to reach out!

DSers Team

2024年10月29日

Great product though I hate the back and forth of fulfilling orders.

Staff are always very supportive and are awake 24/7 and very helpful

I recommend

The developers should work on easier order fulfillments with notification sent to email or brought on screen etc

Style & Bounce
美國
使用應用程式 3個月
DSers 已回覆 2024年10月31日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年10月24日

The staff is very supportive, and Villanelle has been excellent in helping me identify and clearly answer all of my questions. However, the integration with Tmall is not yet fully developed, which means dropshippers cannot directly contact Tmall suppliers—something I find a bit inconvenient

Candeluna
德國
使用應用程式 27天
DSers 已回覆 2024年10月27日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team