評價 (30,815)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年12月2日

4 stars for quite fast replies to my emails, but still loved the customer support being kind and very helpful.
Would be better if there was a direct access to customer service from the app rather then have write an email.

VAURI
義大利
使用應用程式 3個月
DSers 已回覆 2024年12月3日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年11月9日

The customer support is really great. I had the pleasure of having Neva help me with an issue, and literally two minutes into the chat, she helped me figure it out!

captivatingconversationsstarters
美國
使用應用程式 大約1年
DSers 已回覆 2024年11月10日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年10月29日

Great product though I hate the back and forth of fulfilling orders.

Staff are always very supportive and are awake 24/7 and very helpful

I recommend

The developers should work on easier order fulfillments with notification sent to email or brought on screen etc

Style & Bounce
美國
使用應用程式 3個月
DSers 已回覆 2024年10月31日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年10月14日

Following up on a sale status. Once I received the correct information for assistance. Chrissy from DSers Support Team, was able to answer my questions and provided information that was needed.

Thanks
Chrissy

Adventure Rite
美國
使用應用程式 7個月
DSers 已回覆 2024年10月15日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月24日

The staff is very supportive, and Villanelle has been excellent in helping me identify and clearly answer all of my questions. However, the integration with Tmall is not yet fully developed, which means dropshippers cannot directly contact Tmall suppliers—something I find a bit inconvenient

Candeluna
德國
使用應用程式 大約2個月
DSers 已回覆 2024年10月27日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月28日

Rin, my Customer Service Rep, was fantastic! DSers offers 24/7 live support to help you navigate the learning curve and tackle the technical details with ease. The platform needs UX improvements but over all Great service.

Shoe Fetish, LLC
美國
使用應用程式 27天
DSers 已回覆 2024年12月1日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年10月12日

Lina was really helpful when attending to any concerns I had. She was also very prompt and clear when emailing her.

Anzari interiors
澳洲
使用應用程式 6個月
DSers 已回覆 2024年10月15日



Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年12月3日

Esfania was great, helped me navigate through the store setting. Highly recommend for any future Shopify store admins.

HUD DRIVE
美國
使用應用程式 25天
DSers 已回覆 2024年12月5日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月29日

The app is not extremely complicated to work with however there are things to know and that is where Dsers customer service excels....If you have questions they get answered quickly in live chat sessions. I recommend using this app.

Vibe HRS
加拿大
使用應用程式 27天
DSers 已回覆 2024年10月8日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年10月18日

So far so good. Support go above and beyond when it came to help so that is a huge plus!

Lustre
澳洲
使用應用程式 大約2個月
DSers 已回覆 2024年10月20日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team