整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年2月19日

Great service, every time I needed questions they were answered. super satisfied

Moza Brasil
巴西
使用應用程式 6個月
DSers 已回覆 2024年2月20日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年4月23日

Emma at was fantastic! Knowledgeable and friendly, she made resolving my issue a breeze.

Ecomique
加拿大
使用應用程式 4個月
DSers 已回覆 2024年4月25日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年5月4日

good service and blanca is very helping out there .appriciate

SAEEDA B
美國
使用應用程式 4個月
DSers 已回覆 2024年5月5日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年12月23日

So far the AliExpress app is working better than some other apps out there. The customer service is great. Amity just helped me map out a product and answered another question I had and showed me pictures along the way. I would suggest though that the customer service agents ask clarifying questions instead of assuming. For example, I was trying to save the mapping but was getting an error, instead of asking how far I've gotten in the process, Amity assumed I didn't know how to do it at all.

A Pet Store LLC
美國
使用應用程式 1年多
DSers 已回覆 2024年1月3日

Hi,

We are incredibly grateful that you took the time out to leave us a review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年3月1日

I had a question about the application and how it works and I was kindly helped by "Alice" and she clarified it quickly and efficiently, helping me promptly.

Lojas Off
巴西
使用應用程式 19天
DSers 已回覆 2024年3月3日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年1月8日

Sherry was very helpful and provided useful information! But I think the app has some limitations and needs improvements.

Wey! Market
美國
使用應用程式 12個月
DSers 已回覆 2024年1月15日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年4月23日

Irena was very helpful helping me with linking my aliexpress account to my Dsers account! She helped me fulfill my order

FLUFFYBRUSHCO
澳洲
使用應用程式 21天
DSers 已回覆 2024年4月24日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年1月7日

I was frustrated all day trying to troubleshoot this all by myself , until I came across DSers 24/7 support system. Such a good for this type of work. And the representatives for DSers are quick and very much knowledgeable on all ends thanks so much !!Nephele such a great help with troubleshooting and sure much more. Thanks again!!

Baby Bubbles
美國
使用應用程式 3個月
DSers 已回覆 2024年1月15日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年1月11日

In short, i am thoroughly impressed with high quality of your customer service. it has truly set you apart, the attention to detail and commitment to excellence have not gone unnoticed.
I want to specially thank Blanca. all the credit goes to her.

Emax
泰國
使用應用程式 大約1年
DSers 已回覆 2024年1月15日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年4月1日

The interface is a little confusing, not as good as oberlo used to be, but managed to speak to Lucy through facebook and she helps to guide me through the difficulties i was facing!

Luvasmr
英國
使用應用程式 6天
DSers 已回覆 2024年4月6日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team