評論 (32,175)
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根據評分
I have been with Dsers for over 5 years and it is the most intuitive, easy app that I have tried for orders. I have had to use support many times over the years and have always been extremely happy when I get off the chat because they always solve my problem and leave me feeling relieved and heard. I give them 5 stars hands down. Today´s hero was Frankie who helped me re-map a product for an order. Amazing assistance as always.
Hello,
Thank you so much for sharing your experience and for being such a loyal DSers user for over 5 years! We're thrilled to hear that our support team, especially Frankie today, has been able to assist you so effectively and leave you feeling heard and relieved. Your satisfaction and trust mean a lot to us!
Please don't hesitate to reach out again if you need any further help. We're always here for you!
DSers Team
⭐ 5 Stars ⭐
"I had an amazing experience with Frankie! They were incredibly knowledgeable and patient, answering all my questions about my Shopify stores. Frankie guided me through the best way to manage and combine my stores, making everything so much clearer and easier to handle. Their expertise and friendly approach made the whole process stress-free. I truly appreciate their help and would highly recommend their support to anyone needing Shopify assistance!"
Hi,
Thank you for your amazing feedback! We’re so happy to hear that Frankie provided you with knowledgeable and patient support, making your Shopify store management easier and stress-free. Our team is always here to help!
If you ever need further assistance, don’t hesitate to reach out again.
DSers Team
As a customer for 3 years, I am very pleased with this service. It is easy to set up and with the Chrome extension, even easier to import products. The extension basically places orders for you to confirm with Aliexpress. I wish the chat feature was not connected to Facebook and instead was it’s own DSers platform however, my issue with Free Shipping was resolved and I was not charged. Their chat representative provided me with screenshots to assist me along the way. Thank you
Hi,
Thank you for being a loyal customer for the past three years! We're thrilled to hear that DSers has made your dropshipping experience smoother, especially with the Chrome extension. Our support team is always happy to assist, and we're glad they could help resolve your issue efficiently.
If you ever need further assistance, don’t hesitate to reach out—we’re here for you!
DSers Team
Its the best service. just connected with Blanca and she helped me a lot and it resolved my several issues. Now i'm more confident to do more business through DSers.
Their services are highly recommended! and Blanca is a true gem.
Thank you once again
Hi,
Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that Blanca was able to assist you and help resolve your issues—our customer service team is always dedicated to providing the best support possible.
If you ever need help again, please don’t hesitate to reach out. We’re always here for you!
DSers Team
DSers helps out a lot regarding my products. It simplifies life by a WHOLE lot. But the real gem is their support service. I had a little problem, and in a live chat with Fiona in 5 minutes, it was sent out to be resolved by the tech team. Outstanding support and very fast and effective. Glad I installed this app. I don't care how nice an app is, if their support isn't good, then the overall rating is not going to be good in my opinion. Thanks a lot for your help Fiona throughout my little problem!
Hello,
Thank you for your wonderful feedback! We're thrilled to hear that DSers has made managing your products so much easier. It's especially great to know that Fiona's support was able to help you resolve your issue so quickly. We absolutely agree that great customer service is essential for a positive experience, and we’re so glad to know our team made a difference for you.
If you ever need further assistance or have any questions, don’t hesitate to reach out. We’re always here to help!
DSers Team
Rick help me out. He quickly helped me figure out that I was linked to the wrong AliExpress account, and once I logged into the correct one, everything showed up and worked perfectly. He was super patient, clear, and stayed with me the whole way through. Thanks to them, my orders are placed and my customers are happy and thriving. 10/10 support!
Hi,
Thank you for your amazing feedback! We’re thrilled to hear that Rick provided such great support and helped resolve the issue quickly and effectively. It’s great to know your orders are now placed and your customers are happy!
If you ever need further assistance, don’t hesitate to reach out.
DSers Team
Been using DSers for several years now. Always been good. I prob dnt use it to its fullest either. But any issues always get fixed quickly. I just had an issue and ZOE fixed it for me quickly. thank you.
Hello!
Thank you for your continued trust in DSers! We’re glad to hear that your experience has been positive over the years. Our customer service team, including Zoe, is always here to assist with any issues to ensure things run smoothly for you.
If you ever need help with anything else, don’t hesitate to reach out!
DSers Team
I had some problem and needed to contact with the customer service and I was assisted very fast . The service was amazing! I was really stuck with an issue, but the team guided me through everything step by step and made it so easy to understand. The team was also friendly and patient the whole time. It only took me some time to fix my problem, and I couldn’t have done it without their help
Hello!
Thank you so much for sharing your experience! We’re thrilled to hear that our customer service team was able to guide you through your issue and provide the assistance you needed. Our goal is always to make the process as smooth as possible, and it’s wonderful to know you felt supported every step of the way.
If you ever need assistance again, don’t hesitate to reach out. We’re always here to help!
DSers Team
I had an urgent ordering issue involving a customer in Japan, where the shipping address needed to be corrected quickly. Zico stepped in right away and resolved the problem in an instant. His attention to detail and fast response not only saved the order but also kept the customer happy. Super reliable and efficient—Zico is a true professional and a huge help to my business!
Hi,
Thank you so much for leaving such a thoughtful review! We're thrilled to hear that Zico was able to step in quickly and resolve your issue—our customer service team takes great pride in providing fast, reliable support to keep your business running smoothly.
If you ever need help again, please don’t hesitate to reach out. We’re always here for you!
DSers Team
"I had an amazing experience working with Rfimp from the DSers team. She guided me very well through the order fulfillment process and provided clear, helpful support at every step. Her expertise and patience made everything much smoother for me. I truly appreciate her assistance and look forward to working with her again. Thank you, Rfimp!"
Hello,
Thank you for your wonderful feedback! We're so glad to hear that Rfimp provided such excellent guidance and support throughout the order fulfillment process. It’s great to know that her expertise and patience helped make everything smoother for you.
If you ever need any further assistance, don’t hesitate to reach out again.
DSers Team