評論 (31,466)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2025年1月15日

DSers is an absolute game-changer for eCommerce businesses. This app is packed with features that streamline the dropshipping process, making it more efficient and less time-consuming. One of the standout features is its ability to process bulk orders in just a few clicks. Instead of spending hours placing orders manually, it can fulfill hundreds of orders simultaneously, saving valuable time that I can be reinvested into growing your business.

The supplier management feature is another big plus. DSers allows you to connect with multiple suppliers seamlessly, ensuring you always have a reliable source for products. This feature also provides the flexibility to switch suppliers quickly if needed, which is crucial for maintaining consistent stock levels and customer satisfaction.

Product mapping is intuitive and user-friendly, allowing you to map multiple suppliers to one product easily. This ensures that you have backup options if a supplier runs out of stock or if shipping delays occur, which can be a lifesaver during peak seasons.

DSers’ integration with Shopify is smooth and hassle-free. The app syncs order details in real time, reducing errors and making inventory management a breeze. The analytics and reporting tools are also incredibly helpful, offering insights into sales performance and helping me make data-driven decisions.

Lastly, the customer support is top-notch, especially Rin who always goes the extra mile to ensure you get the support you need. The DSers team is always ready to assist, providing quick and effective solutions whenever I encounter issues.

I highly recommend this app to anyone looking to optimize their dropshipping operations and scale their business.

The Science Hut
愛爾蘭
使用應用程式 1年多
DSers 已回覆 2025年1月20日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年12月25日

I recently contacted DSer's support team to help remove an old store I wasn't using from my account. It was already deactivated, so I couldn't do it without re-subscribing. Ceilia was very helpful and friendly! One of the many reasons I'll continue using DSers to test new stores.

I've been using DSers for a couple of years now, and it's been pretty easy to use. It makes adding products to my store so easy!

Dusk & Bloom
美國
使用應用程式 2年多
DSers 已回覆 2024年12月28日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2025年1月5日

I had some problem and needed to contact with the customer service and I was assisted by Gloria . The service was amazing! I was really stuck with an issue, but the team guided me through everything step by step and made it so easy to understand. The team was also friendly and patient the whole time. It only took me some time to fix my problem, and I couldn’t have done it without their help. Seriously, great customer service! Thanks again!

Mask Queen Nepal
尼泊爾
使用應用程式 接近2年
DSers 已回覆 2025年1月6日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2025年1月24日

Excellent App and Outstanding Support!

I've been using the DSers AliExpress app, and it has been an incredible experience so far. The app is user-friendly and makes managing orders and suppliers so much easier.

Today, I encountered an issue with mapping suppliers for my products, and I reached out to the client support team. Chloe from the support team was absolutely amazing! She was prompt, professional, and resolved my issue in no time. Her assistance made the process smooth and hassle-free.

I highly recommend DSers for anyone looking for an efficient dropshipping solution, especially because of their exceptional customer support. Five stars all the way! ⭐⭐⭐⭐⭐

BossDeals
美國
使用應用程式 大約2年
DSers 已回覆 2025年1月27日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月30日

I am new to this so when my customer didn't receive their product I started up a chat with Rita to figure out why. All I can say is that it has been quite a process but in the end everything was resolved. Now I understand how all the services work together to fulfill orders. Thank you!

HADDAD BEATS
美國
使用應用程式 1年多
DSers 已回覆 2024年12月1日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年12月3日

Need to workout something with the customer service and I was assisted by Raphael. He was amazing! I was really stuck with an issue, but he guided me through everything step by step and made it so easy to understand. He even sent screenshots, which was super helpful because I could see exactly what to do. On top of that, he was really friendly and patient the whole time, even when I asked a few extra questions. It only took about 5 minutes to fix my problem, and I couldn’t have done it without his help. Seriously, great customer service! Thanks again, Raphael!

Cherrypick Store
美國
使用應用程式 11個月
DSers 已回覆 2024年12月4日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年12月20日

Hello everyone,
This was the first time I contacted dsers support and I was very skeptical about whether I would get an answer. This skepticism was unfounded, because I received a response from Kimi very quickly and was absolutely delighted. He helped me a lot and the error was then fixed. Simply a great service and very nice contact with Kimi. Keep it up!!!

CLAMINA
德國
使用應用程式 1年多
DSers 已回覆 2024年12月23日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2025年1月19日

The agent Rita was very friendly and made sure that everything she did was exactly what i wanted so that nothing would go wrong!! I'm very satisfied with the service and all the attention that DSERS has for its customers!! My rate is 1000 stars!!!

Eretz Israel Store
美國
使用應用程式 大約2年
DSers 已回覆 2025年1月23日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年12月30日

Just got off the chat with Zico who helped me figure out why I was having an issue with a failed order. In less then 5 minutes he had it all figured out and the issue was resolved. I love the fact that I can contact someone and almost immediately they respond, and get to work on the issue. This was my second time contacting customer service and nothing but good and convenient experiences. Thanks DSer's for making this process painless

Ecomm Essentials
美國
使用應用程式 4個月
DSers 已回覆 2025年1月3日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2025年1月19日

Thank you for your help, Sandy! Moreover, I’m really glad there’s a chat feature for DSers now, because of this, I was able to fix a minor problem quickly!

Wedding She Wrote
紐西蘭
使用應用程式 2年多
DSers 已回覆 2025年1月23日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team