評價 (28,871)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年8月19日

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve the issue, but the chat support was very helpful and professional. Shout out to Blanca, one of the chat agents.

Thank you for quickly resolving my issues! DSERS makes running my Dropshipping store

Lalic Joias
巴西
使用應用程式 11個月
DSers 已回覆 2024年8月20日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年8月28日

Honestly, Dsers always seemed a bit overwhelming however I contacted support and was connected with Maria. SHe was fantastic she answered all of my questions, as I needed to connect my Tiktok Shop US and import products correctly (tiktok is very picky) she helped me through each step and was very patient and informative. She is the reason I decided to stick with Dsers instead of any other app and I tried many other prior to this.

A Hundred Ways
美國
使用應用程式 7個月
DSers 已回覆 2024年8月29日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月2日

Great customer service from Rita. The problem itself is not fully solved yet, but we now know where to look next to get is solved. Rita guided me professionally and friendly through the process.

omenda
德國
使用應用程式 10個月
DSers 已回覆 2024年9月4日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年9月27日

I am very satisfied with the costumer service given to me by Celia from the support team. I had a huge problem but i got the help i needed quickly and precisely. Very pleased with the experience.

VR Attachments
丹麥
使用應用程式 10個月
2024年9月10日

D-USERS ARE FAMILY, YOU GUYS GET A PROBLEM YOU HAVE GREAT SOLUTION TO MAKE IT HAPPEN FINE LINE QUALITY PRODUCTS SUPPORT D-USERS...

FINE LINE QUALITY PRODUCTS
美國
使用應用程式 7個月
DSers 已回覆 2024年9月12日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年9月23日

Wow! Vivian was great. She helped me with the DSERS/Aliexpress app. She was so patient and helpful. I had problems with my account signin, ordering, with payment. She helped me resolve everything. She was so patient. We were online almost an hour, yet she patiently took me through each step. I'm new at this so I really appreciated her kindness. Thank you.

Rest Sanctuary
美國
使用應用程式 12個月
2024年9月23日

"I recently had the pleasure of interacting with the customer service, and her name is Myra, and I must say it was an outstanding experience! The representative was incredibly helpful, patient, and attentive to my needs. She went above and beyond to ensure all my questions were answered and provided clear solutions to my concerns. Her professionalism and friendly demeanor made the process so much easier. I truly appreciate the excellent service and will definitely recommend this company to others!"

Phoenix Haven
菲律賓
使用應用程式 4個月
2024年8月29日

I was very please with the quick service from Wendy at Dsers, answered all my questions in a clear way with screenshots to help me and solved my problem, I am very happy to be with Dsers.

TulleLux Bridal Crowns & Accessories
美國
使用應用程式 2年多
DSers 已回覆 2024年9月1日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月10日

Great app and you make your life easier with Dsers,
the support is amazing and very quick.
The best by far is Olivia she always finds a solution for my problems!!
Thank you guys.

Pleasure 24-7
希臘
使用應用程式 7個月
DSers 已回覆 2024年9月11日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年9月21日

I spoke with one of the customer service people, he was very friendly and helpful, his service was too fast for me, it is excellent.
Thank you very much Jess for the service

Planet de chiens
加拿大
使用應用程式 大約2年