Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its user-friendly interface and seamless integration capabilities. They praise its efficient order processing, inventory management, and real-time tracking features. The bulk order processing feature is particularly appreciated for boosting productivity. Merchants also value the free unlimited plan and the live chat for quick support. Some have reported issues with product mapping and syncing, but these are generally resolved by the responsive customer support.

March 8, 2024

Good platform and thank to Selena for helping us!

MyLittleRave.com
Switzerland
Over 1 year using the app
DSers replied March 10, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 5, 2024

Very good service from "Eden" resolved my problem quickly. I appreciate his attention

Schmidt Express
Brazil
3 months using the app
DSers replied February 8, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 9, 2024

My experience with Dsers was amazing, the staff gave fast replies and My dedicated assistant Vivian helped me solve my issues and queries.

Incline Vine
United Kingdom
3 months using the app
DSers replied March 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 21, 2024

THE SUPPORT TEAM HELPS ME SO MUCH BUT MORE SPECIFICALLY SHERRY HAS GIVEN ME SUPPORT LIKE NO OTHER AND SOLVED ALLL MY ORDER ISSUES QUICKLY!

PolarWear
Armenia
14 days using the app
DSers replied February 22, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 1, 2024

Sandy is just the best. she solved my problem so quick. Her patience and well detailed explanation needs to be studied. she is my favorite. i had great experience.

Pets Planet
United States
29 days using the app
DSers replied March 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 28, 2024

They are such so helpfull guys and apricate them for all helps and so gratfull service and good and fast i recomend the app thanks a lot and its so easy to fulfill the orders :)

thanks a lotttt

TheMiloTeddy
Spain
2 months using the app
DSers replied January 30, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 16, 2024

Thanks Isak for you help. Very good service.

Jollyty
France
6 months using the app
DSers replied March 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 26, 2024

Helped me place my first order ever, super pumped!

Shop Trend Flare
Canada
3 months using the app
DSers replied January 28, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 22, 2024

I had an issue with account linking and Wendy walked me through it and helped me a ton 5 stars

ChicagoGround
United States
8 months using the app
DSers replied January 24, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 5, 2024

Thanks to Irene for the clear explanations! Problem solved in less than 15 minutes!

NowEmy
Belgium
4 months using the app
DSers replied February 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team