Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

February 11, 2024

I was helped by Eden,super kind and attentive, he answered all my doubts and explained it step by step to make it easier, very good.

Ma boutique
France
22 days using the app
DSers replied February 16, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 5, 2024

I was in dire need of assistance with an order. I’m new to all this and so I reached out for help via live chat. I got Lily. I couldn’t be more grateful and appreciative of Lily’s patience and professionalism. She helped me solve my issue step by step with such patience and understanding. She is absolutely lovely and a real asset to the company. Well done Lily and thank you once again.

The Trendy Divas
Australia
4 days using the app
DSers replied March 6, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 3, 2024

Lucy assisted my in queries that I had when regarding importing of products. Amazing service and she is very helpful. Thank you Lucy!! :)

Daily Essentials Market
Malta
2 months using the app
DSers replied February 4, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 27, 2024

Sylvia was awesome! My questions were answered timely and there were screenshots to help with the explanation. Very great support!

Maihappythings
United States
About 1 month using the app
DSers replied February 29, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 25, 2024

Great service from Aurora. Very happy with their timely responses and informative answers. Thanks aurora!

Alterra
United States
3 months using the app
DSers replied February 26, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 7, 2024

I was very well attended to by Aimee, she answered all my questions and was very attentive, thank you very much

Artizelle
Brazil
3 months using the app
DSers replied March 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 28, 2024

They are such so helpfull guys and apricate them for all helps and so gratfull service and good and fast i recomend the app thanks a lot and its so easy to fulfill the orders :)

thanks a lotttt

TheMiloTeddy
Spain
2 months using the app
DSers replied January 30, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 20, 2024

Isla answered fast and showed me the answer I was searching in a clear way. Thanks!

Virlo
Mexico
About 2 months using the app
DSers replied March 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 19, 2024

I received the best assistance from my agent.

Rochelle’s Boutique Corner
United States
6 months using the app
DSers replied March 21, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 18, 2024

Amazing, best help i could have got. All i can say my experience was amazing❤️

GivenChi
United Kingdom
About 1 month using the app
DSers replied January 21, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team