Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

January 10, 2024

Irene is so helpful and nice and takes her time to solve the problem she saved my fist order of my store

Alianas Closet
United States
10 months using the app
DSers replied January 15, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 29, 2024

Adele was really helpful and nice, happy to answer professionally all my questions and calm my worries. :))

Allpawsplay
United Kingdom
11 months using the app
DSers replied January 30, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 3, 2024

so far I have had nothing but a positive time with this app. and when I needed help with my order Cynthia was wonderful she was very helpful she didn't make it hard she made it fast and easy i am very thankful

the zero splash
United States
About 2 months using the app
DSers replied January 15, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 4, 2024

Exceptional customer support experience with Sherry! Prompt and courteous assistance resolved my issue effortlessly. Thank you for your outstanding service!

La Belle Travel Bags
United States
25 days using the app
DSers replied April 6, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 25, 2024

OMG! The patience Amity had dealing with my issues should be in the record books. I would like to thank DSers for hiring such an amazing support specialist, and a grateful thanks to Amity. My only wish is that I could receive your service every time.

Oopsc!
United States
22 days using the app
DSers replied January 28, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 14, 2024

Isla helped me solve my problems within 1 minute, perfect service. I can always count on DSERS. Big love

Destinea
Sweden
3 months using the app
DSers replied January 16, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 2, 2024

It was a pleasure to work with Lennon. All of my concerns were met. The response was timely and the issues was resolved immediately. Emojis and screen shot were helpful.

empiremart
United States
3 months using the app
DSers replied February 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 28, 2024

Great team works with you to solve any problem that you may face

My AH Shop
United States
29 days using the app
DSers replied February 29, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 31, 2023

Irene was just great ! She is so nice and reactive, she replied to all my questions and solved all my problems. She used a lot of screenshots and made everything very easy to understand. Awesome service and great app when you know how to use it.

PRAVITO
France
4 months using the app
DSers replied January 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 19, 2024

Tiffany was really helpfull. Not only fixed my errors but also showed my how to fix the problem my self for future reference in easy steps. Thank you Tiffany!

Heart Beats
United Kingdom
5 days using the app
DSers replied March 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team