Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

February 15, 2024

Cynthia was very nice and helped out with a problem I had. Even though I went off track she kept it proffesional and offered the help I needed.

PeakPump
Denmark
6 days using the app
DSers replied February 16, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 22, 2024

Very useful to be able to talk to someone instantly if any issues arise, i spoke with Isak who helped me instantly to resolve my issue. Thank you Isak for your 5* Service

My Cosy Cub
United Kingdom
About 2 months using the app
March 19, 2024

I received the best assistance from my agent.

Rochelle’s Boutique Corner
United States
6 months using the app
DSers replied March 21, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 26, 2024

I recently had the pleasure of receiving assistance from Alice, and I must say, her level of service exceeded my expectations.

From the moment I reached out with my issue,in no time, she not only understood the problem but also provided a clear and concise solution. Her communication skills are top-notch, and she ensured I was comfortable every step of the way.

Alice is friendly and made the entire experience enjoyable. It's rare to find someone who combines warm and skills. I would highly recommend her to anyone seeking prompt and effective support. Thank you again Alice for the job well done!

Central Supply
France
4 days using the app
DSers replied January 28, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 20, 2024

Isla answered fast and showed me the answer I was searching in a clear way. Thanks!

Virlo
Mexico
About 2 months using the app
DSers replied March 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 30, 2024

I'm very happy with the support you provided me and im super happy you walked me through everything! very knowledgeable, fast response! I had a Great Coustomer experiance by Irene

Dove Pond
United States
4 days using the app
DSers replied March 31, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 1, 2024

The help i've got from Selena was incredible. She helped me solve my problem really quickly and i am really satisfied with her service.

Luvvies
Poland
About 2 months using the app
DSers replied February 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 25, 2024

Support Team is really helpful and guide as per best availability and rules.
Love the support for such fast guidance. Thanks

Fashiontae
United Arab Emirates
11 days using the app
DSers replied March 26, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 3, 2024

"Alicia" was very very helpful tonight. quick response, very friendly and excellent customer service.

Millie Margaret
United Kingdom
About 2 months using the app
DSers replied March 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 7, 2024

This app integrates really well with Shopify and Aliexpress. They have exceptional immediate customer service. My experience with Sandy was very helpful and informative, making my project so much easier. I recommend this app and their services to everybody now, it's a great deal, and the workers like Sandy make it simple and fast.

New Vibe Products
United States
About 2 months using the app
DSers replied January 15, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team